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For Companies At a Glance
- Tasks: Process licensing applications and investigate complaints while providing top-notch customer service.
- Company: Local authority committed to public safety and community support.
- Benefits: Flexible working hours, generous holiday entitlement, and a local government pension scheme.
- Why this job: Make a difference in your community while enjoying work-life balance.
- Qualifications: Strong communication skills and a passion for public service.
- Other info: Opportunities for both full-time and part-time roles available.
The predicted salary is between 36000 - 60000 £ per year.
A local authority is seeking Technical Licensing Officers in Northallerton to provide excellent customer service for various licensing functions including Alcohol and Taxis.
Responsibilities involve:
- Processing applications
- Investigating complaints
- Liaising with agencies
The role offers flexible working arrangements, including full-time and part-time options, and comes with a generous benefits package including holiday entitlement and a local government pension scheme.
Licensing Officer — Public Safety & Compliance (Flexible) in Northallerton employer: North Yorkshire Council
Contact Detail:
North Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Licensing Officer — Public Safety & Compliance (Flexible) in Northallerton
✨Tip Number 1
Network like a pro! Reach out to people in the licensing and public safety sectors. Attend local events or join online forums where you can connect with professionals who might have insights or even job leads.
✨Tip Number 2
Prepare for interviews by researching common questions related to licensing roles. Think about how your skills align with the responsibilities of processing applications and investigating complaints, and be ready to share examples from your experience.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Licensing Officer role! We make it easy for you to showcase your skills and experience directly to employers looking for talent like yours.
We think you need these skills to ace Licensing Officer — Public Safety & Compliance (Flexible) in Northallerton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in licensing and customer service. We want to see how your skills align with the role of a Licensing Officer, so don’t hold back!
Showcase Your Communication Skills: As a Licensing Officer, you'll be liaising with various agencies and the public. Use your written application to demonstrate your clear and effective communication style. We love seeing candidates who can convey their thoughts succinctly!
Highlight Problem-Solving Abilities: In this role, you’ll be investigating complaints and processing applications. Share examples in your application that showcase your problem-solving skills and how you've handled similar situations in the past. We’re all about finding solutions!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on the path to joining our team!
How to prepare for a job interview at North Yorkshire Council
✨Know Your Licensing Basics
Make sure you brush up on the key licensing laws and regulations relevant to alcohol and taxis. Understanding the local authority's role in public safety and compliance will show that you're serious about the position.
✨Showcase Your Customer Service Skills
Since the role involves providing excellent customer service, prepare examples of how you've handled customer inquiries or complaints in the past. Highlight your ability to remain calm and professional under pressure.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a complaint about a taxi driver or processing an alcohol licence application. Think through your responses and be ready to demonstrate your problem-solving skills.
✨Research the Local Authority
Familiarise yourself with the specific local authority's policies and recent initiatives related to licensing. This knowledge will not only impress your interviewers but also help you understand how you can contribute to their goals.
