Civil Enforcement Officer in Northallerton

Civil Enforcement Officer in Northallerton

Northallerton Full-Time 24000 - 36000 £ / year (est.) No home office possible
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North Yorkshire Council

At a Glance

  • Tasks: Patrol North Yorkshire, issue parking notices, and assist the public with enquiries.
  • Company: Join a dedicated parking services team in beautiful North Yorkshire.
  • Benefits: 28-34 days holiday, pension scheme, fitness discounts, and lifestyle savings.
  • Why this job: Enjoy working outdoors while making a positive impact in your community.
  • Qualifications: Strong communication skills and a full manual driving license required.
  • Other info: Flexible shifts with weekend allowances and excellent career development opportunities.

The predicted salary is between 24000 - 36000 £ per year.

Are you looking for a role that allows you to earn whilst being outdoors across the district of North Yorkshire? We’re looking for Civil Enforcement officers to join our parking services team.

The Role: Parking Services provides a range of frontline services, it is directly responsible for the day-to-day operation, cleaning, maintenance, servicing, and repair of pay and display machinery throughout the district.

Responsibilities:

  • Required to issue penalty charge notices using handheld computerised terminals and may be required to make written reports in support of notices issued.
  • Observant and able to communicate tactfully and effectively with the public and accurate in recording information.
  • Work as a lone worker as required.
  • Required to work as part of a team patrolling car parks and highways in your designated area to enforce the parking regulations and to assist and answer enquiries from the public, in a helpful and sensitive manner.
  • Responsible for the report of defects relating to signing, street lighting, street furniture etc., or any other issues that may constitute a hazard to the public or adversely affect the proper operation of a permitted parking facility.
  • Flexible and reliable.

This role is ideal for someone who enjoys working outdoors and would like to broaden their knowledge of North Yorkshire while being active in the community.

Shifts: 5 days over 7, between 06:45am and 00:15am

Weekend working allowance: up to £30 per full day (approximately £2,000 additional per annum)

What you will bring:

  • A customer-focused mindset with strong verbal and written communication skills.
  • The resilience and confidence to deal with the public tactfully.
  • Flexibility, reliability, and attentiveness in your work.
  • Ideally, some ability to operate computers or computerised equipment – though full training will be provided, so enthusiasm and a willingness to learn are just as valued.
  • A full manual driving license is required to complete all aspects of the role.

Working for us:

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays.

Pension: save for your retirement with our generous local government pension scheme.

Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££.

Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers.

Plus, lots more…

To apply please click the Apply Now link below.

Civil Enforcement Officer in Northallerton employer: North Yorkshire Council

Join our dedicated team as a Civil Enforcement Officer in the beautiful district of North Yorkshire, where you can enjoy the great outdoors while making a positive impact in your community. We offer an excellent work culture with generous holiday entitlement, a robust pension scheme, and various fitness and lifestyle discounts to support your wellbeing. With opportunities for personal growth and a commitment to employee development, this role is perfect for those seeking meaningful and rewarding employment.
North Yorkshire Council

Contact Detail:

North Yorkshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Civil Enforcement Officer in Northallerton

✨Tip Number 1

Get to know the area! Familiarise yourself with North Yorkshire's streets and parking regulations. This will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Practice your communication skills. As a Civil Enforcement Officer, you'll need to interact with the public regularly. Role-play scenarios with friends or family to build your confidence in handling various situations.

✨Tip Number 3

Show your enthusiasm for outdoor work! During interviews, express how much you enjoy being active and working outside. It’s a big part of the job, and they’ll want to see that you’re excited about it.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us.

We think you need these skills to ace Civil Enforcement Officer in Northallerton

Customer-Focused Mindset
Verbal Communication Skills
Written Communication Skills
Observational Skills
Tactfulness
Reliability
Flexibility
Attention to Detail
Ability to Operate Computerised Equipment
Resilience
Teamwork
Problem-Solving Skills
Knowledge of Local Area
Full Manual Driving License

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for working outdoors and engaging with the community shine through. We want to see that you’re excited about the role and ready to embrace the challenges it brings!

Be Clear and Concise: Make sure your written application is easy to read and straight to the point. Use clear language to describe your skills and experiences, especially those related to customer service and communication, as these are key for us.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to the specific responsibilities and requirements mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.

Check Your Details: Before hitting 'submit', double-check your application for any typos or errors. A polished application reflects your attention to detail, which is super important for a role like this. And remember, apply through our website for the best chance!

How to prepare for a job interview at North Yorkshire Council

✨Know Your Role

Before the interview, make sure you understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with the day-to-day tasks, such as issuing penalty charge notices and communicating with the public. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Communication Skills

Since this role involves interacting with the public, practice your verbal and written communication skills. Think of examples where you've successfully dealt with difficult situations or provided excellent customer service. This will demonstrate your ability to handle the public tactfully and effectively.

✨Demonstrate Flexibility and Reliability

Be prepared to discuss your flexibility and reliability during the interview. Share experiences where you've adapted to changing circumstances or worked well under pressure. Highlighting these traits will reassure them that you can handle the demands of the job, especially with varied shifts.

✨Emphasise Your Willingness to Learn

Even if you're not tech-savvy, express your enthusiasm for learning how to operate the necessary computerised equipment. Mention any past experiences where you've quickly picked up new skills or technologies. This will show that you're adaptable and ready to take on the training they provide.

Civil Enforcement Officer in Northallerton
North Yorkshire Council
Location: Northallerton
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