Housing Support Assistant in Malton

Housing Support Assistant in Malton

Malton Full-Time 27254 - 29064 £ / year (est.) No working from home possible
North Yorkshire Council

At a Glance

  • Tasks: Support vulnerable residents by fostering a safe and empowering environment.
  • Company: Join a dedicated team at Derwent Lodge in North Yorkshire.
  • Benefits: Enjoy 28-34 days holiday, fitness discounts, and a generous pension scheme.
  • Other info: Diverse and inclusive workplace committed to safeguarding and community welfare.
  • Why this job: Make a real difference in people's lives while developing essential life skills.
  • Qualifications: Resilience, adaptability, and a passion for supporting others are key.

The predicted salary is between 27254 - 29064 £ per year.

Salary: £27,254 - £29,064 pro rata per annum (plus weekend working allowance)

Grade: F

Contract: Permanent

Hours: Up to 13.75 contracted hours available and additional annualised hours available

Location: Malton, North Yorkshire

Are you passionate about making a difference? We are seeking a dedicated Support Assistant to join our team at Derwent Lodge, a supported accommodation unit for 14 vulnerable residents. Our residents come from diverse backgrounds and may face challenges such as addictions, mental health issues, and the impacts of trauma.

About the Role

Hours are varied over a two-week rota with negotiable weekday evenings – Annualised hours also available. As a Support Assistant, you will play a crucial role in fostering a safe, supportive, and empowering environment for our residents. You will build trusting relationships with residents and team members, working closely with Support Officers to plan and deliver engaging activities that develop life skills and increase confidence. You will respond to individual needs with empathy and professionalism, taking a proactive approach to managing challenges and adapting to changing circumstances. The role also involves maintaining accurate records and consistently following all safeguarding protocols.

  • Assisting residents in developing essential life skills across all age groups.
  • Providing emotional support and understanding to individuals who may have experienced trauma.
  • Collaborating with a large, multidisciplinary team to create and implement tailored support plans.
  • Encouraging independence and motivation in daily activities.
  • Promoting a positive, inclusive atmosphere that prioritises well-being, growth and development.

About You:

We are looking for individuals who are:

  • Resilient and adaptable
  • Able to remain calm and effective under pressure
  • Enthusiastic and bring positivity to the role
  • Motivated: Driven to support residents in overcoming barriers and achieving their goals
  • Team Players: Comfortable working in a large, collaborative team environment
  • Experienced: Previous experience in supporting individuals with addictions, mental health issues, or trauma is desirable but not essential

Working for us

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays.

Pension: for your retirement with our generous local government pension scheme

Fitness & Rewards: Fitness discounts with various Gyms across the county.

Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers.

Contact and apply

To learn more about this exciting opportunity, please contact Helen Burrows or Jennie Young. To apply, simply click on the button. Please upload your CV (ensure personal details are removed) and submit your application by midnight on the closing date.

Key Dates

Closing Date: 8th March 2026

Please note we will be interviewing whilst the role is live and reserve the right to close the advert should suitable candidates be appointed. Enhanced Level DBS Disclosure is required for appointment to this post. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.

We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to uphold this commitment.

North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.

Housing Support Assistant in Malton employer: North Yorkshire Council

Join our dedicated team at Derwent Lodge in Malton, North Yorkshire, where you will have the opportunity to make a meaningful impact on the lives of vulnerable residents. We offer a supportive work culture that prioritises employee well-being, with generous holiday entitlement, a local government pension scheme, and fitness discounts. As a Housing Support Assistant, you will benefit from ongoing professional development and the chance to collaborate with a multidisciplinary team, all while fostering an inclusive environment that celebrates diversity.

North Yorkshire Council

Contact Details:

North Yorkshire Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Support Assistant in Malton

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at North Yorkshire Council.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from North Yorkshire Council!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like North Yorkshire Council, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at North Yorkshire Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Housing Support Assistant in Malton

Empathy
Communication Skills
Teamwork
Adaptability
Resilience
Problem-Solving Skills
Record Keeping

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to North Yorkshire Council:Before hitting send, make sure to tailor your application specifically to North Yorkshire Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at North Yorkshire Council

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.