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- Tasks: Support vulnerable residents in developing life skills and fostering independence.
- Company: Join a compassionate team at Derwent Lodge, dedicated to making a difference.
- Benefits: Enjoy 28-34 days holiday, a generous pension scheme, and fitness discounts.
- Why this job: Make a real impact in people's lives while working in a supportive environment.
- Qualifications: Resilience, adaptability, and a passion for helping others are key.
- Other info: Collaborative team atmosphere with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about making a difference? We are seeking a dedicated Support Assistant to join our team at Derwent Lodge, a supported accommodation unit for 14 vulnerable residents. Our residents come from diverse backgrounds and may face challenges such as addictions, mental health issues, and the impacts of trauma.
About the Role
Hours are varied over a two-week rota with negotiable weekday evenings – Annualised hours also available. As a Support Assistant, you will play a crucial role in fostering a safe, supportive, and empowering environment for our residents. You will build trusting relationships with residents and team members, working closely with Support Officers to plan and deliver engaging activities that develop life skills and increase confidence. You will respond to individual needs with empathy and professionalism, taking a proactive approach to managing challenges and adapting to changing circumstances. The role also involves maintaining accurate records and consistently following all safeguarding protocols.
- Assisting residents in developing essential life skills across all age groups.
- Providing emotional support and understanding to individuals who may have experienced trauma.
- Collaborating with a large, multidisciplinary team to create and implement tailored support plans.
- Encouraging independence and motivation in daily activities.
- Promoting a positive, inclusive atmosphere that prioritises well-being, growth and development.
About You
- Resilient and adaptable.
- Able to remain calm and effective under pressure.
- Enthusiastic and bring positivity to the role.
- Motivated: Driven to support residents in overcoming barriers and achieving their goals.
- Team player: Comfortable working in a large, collaborative team environment.
- Experienced: Previous experience in supporting individuals with addictions, mental health issues, or trauma is desirable but not essential.
Working for us
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme. Fitness & Rewards: Fitness discounts with various gyms across the county. Stay on top of your game and save money. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers. Plus, lots more…
Contact and apply
To learn more about this exciting opportunity, please contact Helen Burrows at Helen.Burrows@northyorks.gov.uk or Jennie Young at Jennie.Young@northyorks.gov.uk. To apply, simply click on the “Apply Now” button. Please upload your CV (ensure personal details are removed) and submit your application by midnight on the closing date.
Key Dates
Closing Date: 8th March 2026
Housing Support Assistant employer: North Yorkshire Council
Contact Detail:
North Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, or join online groups related to housing support. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios you might face as a Support Assistant. Think about how you'd handle specific challenges and be ready to share your experiences.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting vulnerable residents shine through. Share why you care about making a difference in their lives.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and making a positive impact.
We think you need these skills to ace Housing Support Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting vulnerable residents and creating a positive environment.
Tailor Your CV: Make sure your CV highlights any relevant experience, especially if you've worked with individuals facing challenges like addictions or mental health issues. We love seeing how your background aligns with our mission!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for enthusiastic team players who can bring positivity to the role, so let us know what makes you unique!
Follow Instructions: Remember to upload your CV without personal details and submit your application by the deadline. We appreciate attention to detail, and it shows us you can follow protocols, which is super important in this role!
How to prepare for a job interview at North Yorkshire Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing Support Assistant. Familiarise yourself with the challenges residents may face and think about how you can contribute to their well-being. This will help you answer questions confidently and show your genuine passion for making a difference.
✨Showcase Your Empathy
During the interview, be prepared to discuss situations where you've demonstrated empathy and support. Share specific examples that highlight your ability to connect with individuals facing difficulties. This is crucial in this role, so let your compassion shine through!
✨Highlight Teamwork Skills
Since you'll be working closely with a multidisciplinary team, it's important to emphasise your teamwork abilities. Talk about past experiences where collaboration led to positive outcomes. This will demonstrate that you're not just a lone wolf but someone who thrives in a supportive environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, support strategies, or the types of activities you might be involved in. This shows your interest in the role and helps you gauge if it's the right fit for you.