Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team delivering essential housing adaptations across North Yorkshire.
- Company: Join North Yorkshire Councils, dedicated to improving lives through inclusive housing services.
- Benefits: Enjoy a supportive work environment with opportunities for professional development and community impact.
- Why this job: Make a real difference in people's lives by enabling safer, more accessible homes.
- Qualifications: Proven leadership experience in housing or related services; strong communication skills required.
- Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about improving lives through housing adaptations? Do you have the leadership skills to guide a dynamic team delivering essential services across North Yorkshire?
We are seeking a motivated and experiencedHIA Team Leaderto join our Housing Renewal service. This is a pivotal role supporting the delivery of major adaptations and the Disabled Facilities Grant (DFG) programme. You will lead a team of surveyors, technical officers, caseworkers, and coordinators, ensuring high-quality, customer-focused service delivery.
Key Responsibilities
- Lead and inspire a multidisciplinary team to deliver major housing adaptations across the county.
- Support the HIA Manager in developing and improving operational delivery.
- Promote unity and collaboration within the team and maintain strong relationships with internal and external partners.
- Ensure service visibility and accessibility, driving high levels of customer satisfaction.
- Allocate work effectively and ensure staff availability to meet service needs.
- Undertake staff appraisals and develop training plans.
- Collaborate with other team leaders, including the Handyperson and Health & Sustainable Warmth leads, to ensure joined-up service delivery.
About You
- Proven experience in team leadership within housing, adaptations, or related services.
- Strong communication and organisational skills.
- Ability to manage operational delivery and staff performance.
- Commitment to continuous improvement and customer service excellence.
- Confident use of spoken English is essential.
This role offers a unique opportunity to make a tangible difference in people’s lives by enabling safer, more accessible homes. If you’re ready to lead with purpose and impact, we’d love to hear from you.
To apply, please submit your CV and a supporting statement outlining your suitability for the role. For an informal discussion, contactJane Mearsatjane.mears@northyorks.gov.uk.
Key Documents
Key Dates
Closing Date: 27th August 2025
Interview Date:1st September 2025
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
To apply please click the Apply Now link below.
#J-18808-Ljbffr
Home Improvement Agency Team Leader employer: North Yorkshire Council
Contact Detail:
North Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Improvement Agency Team Leader
✨Tip Number 1
Familiarise yourself with the Disabled Facilities Grant (DFG) programme and its impact on housing adaptations. Understanding the specifics of this programme will help you demonstrate your knowledge during discussions and interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those involved in adaptations and community services. Building relationships can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've inspired collaboration and improved service delivery.
✨Tip Number 4
Research North Yorkshire Councils’ commitment to diversity and inclusion. Being able to articulate how you align with these values can set you apart as a candidate who is not only qualified but also culturally fit for the team.
We think you need these skills to ace Home Improvement Agency Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in team leadership and housing adaptations in your application.
Craft a Strong Supporting Statement: Your supporting statement should clearly outline your suitability for the role. Use specific examples from your past experiences that demonstrate your leadership skills, commitment to customer service, and ability to manage operational delivery.
Tailor Your CV: Ensure your CV is tailored to the position. Emphasise your experience in housing, adaptations, or related services, and include any relevant qualifications or training that align with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and supporting statement for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at North Yorkshire Council
✨Show Your Leadership Skills
As a Home Improvement Agency Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your approach to motivating and inspiring team members.
✨Highlight Your Communication Skills
Strong communication is key in this role. Be ready to discuss how you maintain clear and effective communication with both your team and external partners. Consider sharing specific instances where your communication skills made a positive impact.
✨Emphasise Customer Service Excellence
This position requires a commitment to high-quality customer service. Think of examples where you've gone above and beyond to ensure customer satisfaction, particularly in housing or adaptations services.
✨Prepare for Operational Delivery Questions
Expect questions about managing operational delivery and staff performance. Be prepared to discuss your strategies for allocating work effectively and ensuring that your team meets service needs efficiently.
