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- Tasks: Support communication efforts and manage stakeholder correspondence for highways projects.
- Company: Local authority committed to community engagement and public service.
- Benefits: Flexible working, pension scheme, and employee discounts.
- Other info: Opportunity for home working with some office presence required.
- Why this job: Make a difference in your community while developing valuable communication skills.
- Qualifications: Strong admin and communication skills with customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
A local authority in the UK is seeking a Highways Customer Communications Officer to join their team in Skipton and Kirby Misperton. The ideal candidate will provide communication support, manage correspondence, and liaise with various stakeholders. Strong administrative and communication skills are essential, along with experience in a customer-focused environment.
The role offers flexibility with home working, while some office presence is required. Benefits include a pension scheme and employee discounts.
Highways Communications Officer: Public Engagement & Policy employer: North Yorkshire Council
Contact Detail:
North Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Highways Communications Officer: Public Engagement & Policy
✨Tip Number 1
Network like a pro! Reach out to people in the highways and public engagement sectors. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your communication skills! When you get the chance, practice your verbal communication during interviews or networking events. Be clear, concise, and confident – it’s all about making a great impression!
✨Tip Number 3
Tailor your approach! Research the local authority and understand their values and projects. This way, you can align your skills and experiences with what they’re looking for, making you stand out as the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that Highways Communications Officer role. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Highways Communications Officer: Public Engagement & Policy
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in customer communications and public engagement. We want to see how your skills align with the role of Highways Communications Officer!
Showcase Your Communication Skills: Since strong communication is key for this role, use clear and concise language in your application. We love seeing candidates who can express their thoughts effectively, so don’t hold back!
Highlight Your Administrative Experience: Don’t forget to mention any administrative roles you've had in the past. We’re looking for someone who can manage correspondence and liaise with stakeholders, so share examples that demonstrate your organisational skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at North Yorkshire Council
✨Know Your Stuff
Make sure you understand the role of a Highways Communications Officer inside out. Familiarise yourself with the local authority's current projects and policies, especially those related to public engagement. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication skills are key for this role, prepare examples of how you've effectively communicated with stakeholders in the past. Think about times when you managed correspondence or resolved customer issues, and be ready to discuss these experiences during the interview.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with a difficult customer or managing conflicting stakeholder interests. Practise your responses to these types of questions so you can showcase your problem-solving abilities and customer-focused mindset.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about the team dynamics, upcoming projects, or how success is measured in the role. Asking insightful questions shows your enthusiasm and helps you determine if the role is the right fit for you.