At a Glance
- Tasks: Manage billing and collection of Business Improvement District levies while providing excellent customer service.
- Company: North Yorkshire Council, dedicated to serving the community with integrity.
- Benefits: Generous pension scheme, employee discounts, and a comprehensive benefits package.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a difference in your community while developing valuable skills in finance and customer service.
- Qualifications: Strong customer service skills and ability to handle sensitive information.
The predicted salary is between 30000 - 40000 £ per year.
North Yorkshire Council is looking for a Revenues Officer focusing on the billing and collection of Business Improvement District levies. This role requires excellent customer service skills and the ability to handle sensitive information. You will manage customer enquiries and maintain accurate records while assisting with property valuations. Your organisational skills will contribute to meeting key performance indicators and ensure effective service delivery.
We offer a comprehensive benefits package, including a generous pension scheme and employee discounts.
BID Revenues & Billing Officer employer: North Yorkshire Council
North Yorkshire Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package, including a generous pension scheme and employee discounts, we foster an environment where staff can thrive while making a meaningful impact in the community through their roles.
StudySmarter Expert Advice🤫
We think this is how you could land BID Revenues & Billing Officer
✨Tip Number 1
Get to know the company! Research North Yorkshire Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role involves handling enquiries, think of examples from your past experiences where you've provided excellent service. Be ready to share these stories during your interview.
✨Tip Number 3
Stay organised! Brush up on your organisational skills by creating a checklist of key points you want to cover in your interview. This will help you stay focused and ensure you don’t miss anything important.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site for the best chance of landing the job. Plus, it’s a great way to keep track of your application status!
We think you need these skills to ace BID Revenues & Billing Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in billing and customer service. We want to see how your skills align with the role of a Revenues Officer, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your organisational skills can help us meet our key performance indicators. Keep it concise but impactful!
Showcase Your Customer Service Skills:Since this role involves handling customer enquiries, make sure to highlight any previous experience where you’ve provided excellent customer service. We love candidates who can demonstrate empathy and professionalism!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at North Yorkshire Council
✨Know Your Numbers
As a BID Revenues & Billing Officer, you'll be dealing with financial data and property valuations. Brush up on your understanding of business improvement district levies and how they impact local businesses. Being able to discuss these topics confidently will show your expertise and readiness for the role.
✨Customer Service is Key
This role requires excellent customer service skills, so prepare to demonstrate your ability to handle enquiries effectively. Think of examples from your past experiences where you provided outstanding service or resolved difficult situations. This will highlight your suitability for managing sensitive information and customer interactions.
✨Organisational Skills Matter
With responsibilities like maintaining accurate records and meeting key performance indicators, showcasing your organisational skills is crucial. Prepare to discuss specific tools or methods you use to stay organised, whether it's software, checklists, or time management techniques. This will reassure them that you can handle the demands of the role.
✨Research North Yorkshire Council
Familiarise yourself with North Yorkshire Council's values, recent initiatives, and their approach to community engagement. This knowledge will not only help you answer questions more effectively but also allow you to ask insightful questions, demonstrating your genuine interest in the position and the organisation.
