At a Glance
- Tasks: Empower others by providing advice on various legal issues and support clients through multiple channels.
- Company: Join North Yorkshire Citizens Advice & Law Centre, dedicated to making a difference in the community.
- Benefits: Gain valuable skills, receive full training, and work in a supportive environment.
- Other info: Flexible office locations in Harrogate, Northallerton, Scarborough, or Selby.
- Why this job: Make a real impact while learning and growing in a meaningful role.
- Qualifications: Positive attitude, willingness to learn, and good communication skills required.
The predicted salary is between 22000 - 24000 € per year.
Are you motivated by empowering and supporting others? Could you help us achieve our goal of helping everyone find a way forward, whatever problem they face? North Yorkshire Citizens Advice & Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to the community.
As an Advice Trainee, you will learn about all aspects of our service and develop the skills needed to deliver high quality advice on debt, welfare rights, employment, housing, family and other legal issues. Advice is delivered primarily over the phone, but you will also support clients via email and in person.
The successful applicant will have a positive attitude and a willingness to learn, along with good IT and communication skills. You will need the ability to work both independently and as part of a team. This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis.
Previous advice experience is not essential, as full training will be provided. Trainees typically become proficient in the role within 12-18 months. You will be based in your preference of North Yorkshire office – Harrogate, Northallerton, Scarborough or Selby.
Applications closing date: 22 May 2026 (9.00am)
Reserved interview dates: 27-29 May
Advice Trainee employer: North Yorkshire Citizens Advice & Law Centre
North Yorkshire Citizens Advice & Law Centre is an exceptional employer dedicated to empowering individuals and making a tangible impact in the community. With a supportive work culture that prioritises employee growth, you will receive comprehensive training and development opportunities as an Advice Trainee, allowing you to build essential skills while working in a collaborative environment. Located in the beautiful North Yorkshire region, our offices in Harrogate, Northallerton, Scarborough, and Selby offer a fulfilling career path for those passionate about helping others navigate their challenges.
Contact Detail:
North Yorkshire Citizens Advice & Law Centre Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Advice Trainee
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with others who share your passion for helping the community. You never know who might have a lead on an opportunity or can offer valuable advice.
✨Tip Number 2
Practice your communication skills! Since you'll be delivering advice over the phone and in person, it’s crucial to be clear and confident. Role-play with friends or family to get comfortable with different scenarios you might face.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let your passion for supporting others shine through. Share why you want to make a difference and how you can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Advice Trainee
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for helping others shine through in your application. Share any experiences or motivations that drive you to support people facing challenges, especially in areas like debt or welfare rights.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. Highlight your communication skills and ability to work both independently and as part of a team – we want to know how you fit into our mission!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically so we can easily understand your qualifications and motivations without getting lost in jargon.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at North Yorkshire Citizens Advice & Law Centre
✨Know Your Stuff
Familiarise yourself with the key issues that the North Yorkshire Citizens Advice & Law Centre deals with, like debt, welfare rights, and housing. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Your Passion
Be ready to discuss why you're motivated to empower and support others. Share personal experiences or examples that highlight your commitment to helping people, especially in challenging situations like the cost of living crisis.
✨Practice Your Communication Skills
Since the role involves delivering advice over the phone and in person, practice clear and concise communication. You could even do mock interviews with friends or family to get comfortable articulating your thoughts.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your enthusiasm for the role and helps you understand more about the team dynamics and training opportunities available.
