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- Tasks: Empower and support others by providing high-quality advice on various legal issues.
- Company: Join North Yorkshire Citizens Advice & Law Centre, making a real difference in the community.
- Benefits: Flexible hours, full training provided, and the chance to develop valuable skills.
- Other info: Opportunities for both part-time and full-time roles in multiple locations.
- Why this job: Be part of a team that helps people navigate challenges and improve their lives.
- Qualifications: Positive attitude, willingness to learn, and good communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
Are you motivated by empowering and supporting others? Could you help us achieve our goal of helping everyone find a way forward, whatever problem they face? North Yorkshire Citizens Advice & Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to the community.
As an Advice Trainee, you will learn about all aspects of our service and develop the skills needed to deliver high quality advice on debt, welfare rights, employment, housing, family and other legal issues. Advice is delivered primarily over the phone, but you will also support clients via email and in person.
The successful applicant will have a positive attitude and a willingness to learn, along with good IT and communication skills. You will need the ability to work both independently and as part of a team. This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Previous advice experience is not essential, as full training will be provided. Trainees typically become proficient in the role within 12-18 months.
You will be based in your preference of North Yorkshire office - Harrogate, Northallerton, Scarborough or Selby. Part-time or full-time hours available.
Advice Trainee employer: North Yorkshire Citizens Advice and Law Centre
Contact Detail:
North Yorkshire Citizens Advice and Law Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Trainee
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with others who share your passion for helping the community. You never know who might have a lead on an opportunity or can offer valuable advice.
✨Tip Number 2
Practice your communication skills! Since you'll be delivering advice over the phone and in person, it’s crucial to be clear and confident. Role-play with friends or family to get comfortable with different scenarios you might face.
✨Tip Number 3
Show your enthusiasm! When you get the chance to interview, let your passion for supporting others shine through. Share personal stories or experiences that highlight your commitment to making a difference in people's lives.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to reach out directly. It shows you're serious about joining our team and making a positive impact in North Yorkshire.
We think you need these skills to ace Advice Trainee
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you’re genuinely motivated to support the community and make a difference!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Advice Trainee. We love seeing how you can contribute to our mission!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at North Yorkshire Citizens Advice and Law Centre
✨Know Your Stuff
Before the interview, take some time to research North Yorkshire Citizens Advice & Law Centre. Understand their mission and the services they provide. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Show Your Passion
Make sure to express your motivation for empowering and supporting others during the interview. Share any personal experiences or stories that highlight your commitment to helping people, especially in challenging situations like the cost of living crisis.
✨Practice Communication Skills
Since the role involves delivering advice primarily over the phone, practice your communication skills. You could do mock interviews with friends or family, focusing on clear and empathetic responses. This will help you feel more confident when discussing sensitive topics.
✨Ask Thoughtful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and the organisation. You might ask about the training process for new trainees or how the team collaborates to support clients effectively.