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For Companies At a Glance
- Tasks: Manage car parks, provide customer service, and maintain facilities in stunning outdoor settings.
- Company: Join the North York Moors National Park Authority, dedicated to preserving natural beauty.
- Benefits: Competitive salary, generous leave, and a local government pension scheme.
- Why this job: Work outdoors in a beautiful national park while making a positive impact on visitor experiences.
- Qualifications: Experience with the public, strong customer service skills, and a valid driving licence.
- Other info: Flexible shifts with plenty of time for hobbies and commitments.
The predicted salary is between 24796 - 25185 £ per year.
The North York Moors National Park Authority helps to look after one of the most phenomenal parts of the British Isles. Filled with beautiful moorlands and fantastic woodland, the North York Moors is a unique area with a diversity of landscape and wildlife.
We are now looking for a Car Park Warden to join us on a part-time, permanent basis, working 965 annualised hours on a 7 days on, 7 days off rota. Please note, this role will require you to work weekends and bank holidays, with increased hours during spring and summer and reduced hours during autumn and winter.
The Benefits
- Salary of £24,796 - £25,185 per annum, depending on experience (pro rata). £12.85 - £13.05 per hour
- 25 days annual leave (pro rata) rising annually by one day to 30 days after five years service, plus public holidays
- Local Government Pension Scheme
This is a fantastic opportunity for a customer-focused individual with experience working with the public to join our dedicated organisation. Working in one of the UK’s most beautiful National Parks, you’ll enjoy a varied outdoor role where no two days are the same, surrounded by stunning landscapes and fresh air. You’ll play a key part in shaping positive visitor experiences, giving you the chance to make a genuine difference while benefitting from a working pattern that leaves plenty of time to undertake hobbies and activities or complete other commitments.
The Role
As our Car Park Warden, you will manage a number of our car parks, including Hutton le Hole, Low Mill, Thornton le Dale, Cawthorn Roman Camps and Hole of Horcum (Saltergate). Ensuring car parks and facilities are safe, clean and welcoming to visitors, you will provide exceptional customer service, and assist visitors with parking, permits, payments and enquiries about the National Park and surrounding areas. Alongside this, you will maintain car park sites to a high standard, carrying out general grounds and facilities maintenance while ensuring all infrastructure is safe, operational and visually appealing.
Additionally, you will:
- Monitor and maintain site facilities, including toilets, lighting, signage and ticket machines
- Monitor woodland areas and report any issues
- Identify and report faults to maintain smooth day-to-day operations
- Support parking compliance using ticket or ANPR systems
- Work with contractors, landowners, and enforcement providers to support site operations
- Support volunteers and groups on site improvement projects
About You
To be considered as a Car Park Warden, you will need:
- Experience working with the general public
- Strong interpersonal and customer service skills
- The ability to build positive relationships with visitors, colleagues and volunteers
- A willingness to learn basic building and grounds maintenance skills
- A willingness to learn role-specific IT systems
- The ability to work across multiple locations on a flexible shift pattern, including weekends and bank holidays
- A full, valid driving licence and access to your own transport
Other organisations may call this role Parking Attendant, Car Park Assistant, Facilities Assistant, Site Warden, Facilities Warden, Visitor Services Assistant, or Park Assistant.
Webrecruit and North York Moors National Park Authority are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to become a Car Park Warden in North York Moors National Park, please apply via the button shown.
Car Park Warden in York employer: North York Moors National Park Authority
Contact Detail:
North York Moors National Park Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Park Warden in York
✨Tip Number 1
Get to know the area! Familiarise yourself with the car parks and surrounding attractions. This way, when you chat with visitors, you can share insider tips and make their experience even better.
✨Tip Number 2
Practice your customer service skills. Role-play scenarios with friends or family where you help them with parking or answer questions about the park. The more comfortable you are, the better you'll connect with visitors.
✨Tip Number 3
Network with current or former Car Park Wardens. They can give you the lowdown on what the job really entails and share tips on how to stand out during interviews. Plus, it’s a great way to show your enthusiasm for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in working with us at the North York Moors National Park.
We think you need these skills to ace Car Park Warden in York
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let us know why you love working in beautiful outdoor environments like the North York Moors. Share any personal experiences that highlight your connection to nature and how it drives your desire to be a Car Park Warden.
Highlight Customer Service Skills: Since this role is all about providing exceptional service to visitors, make sure to showcase your experience working with the public. We want to see examples of how you've built positive relationships and handled enquiries in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This will help us quickly understand your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at North York Moors National Park Authority
✨Know Your Role
Before the interview, make sure you understand what a Car Park Warden does. Familiarise yourself with the responsibilities mentioned in the job description, like managing car parks and providing customer service. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your People Skills
Since this role involves working with the public, be ready to share examples of your customer service experience. Think of specific situations where you’ve built positive relationships or resolved issues. This will demonstrate your interpersonal skills and ability to handle various visitor enquiries.
✨Be Prepared for Practical Questions
Expect questions about how you would handle specific scenarios, like dealing with difficult visitors or maintaining site facilities. Think through some practical examples beforehand so you can showcase your problem-solving skills and willingness to learn.
✨Dress for the Outdoors
Given that this role is set in beautiful outdoor locations, dress appropriately for the interview. Smart-casual attire is usually a safe bet, but consider wearing something that reflects your readiness for an outdoor environment. It shows you’re serious about the role and understand the setting you'll be working in.