Administrative Support Officer (Volunteering Team) in York

Located in Helmsley, North Yorkshire, the North York Moors National Park Authority helps to look after one of the most phenomenal parts of the British Isles. Filled with beautiful moorlands and fantastic woodland, the North York Moors is a unique area with a diversity of landscape and wildlife.

We are now looking for an Administrative Support Officer to join us on a permanent, part-time basis, working 30 hours per week, to suit the successful candidate.

The Benefits

• Salary of £20,420 - £21,072 for 30 hours/week (£25,185 - £25,989 FTE)
• 25 days annual leave, rising annually by one day to 30 days after five years service, plus public holidays (pro rata)
• Local Government Pension Scheme

This is an exciting opportunity for an organised administrator with strong customer service skills and experience supporting a busy team to join our dedicated organisation. You will enjoy the chance to utilise your experience and support meaningful work that helps look after one of the most phenomenal parts of the British Isles. This part-time role offers the benefit of greater flexibility, with 30 hours per week arranged to suit you, meaning you can build your career while maintaining more time for other commitments, all within an organisation dedicated to protecting a truly unique landscape.

The Role

As an Administrative Support Officer, you will provide flexible, high-quality administrative and customer service support across our Corporate Services and the wider Authority. Initially supporting the Volunteering Team as a key service area, you will act as the central point of contact for volunteers, managing enquiries and supporting positive engagement. You will be responsible for maintaining the volunteer database, coordinating communications and newsletters, advertising volunteering opportunities, and supporting core volunteering processes such as payments, data management and stock coordination. You will help ensure systems and processes are followed, accurate and well-maintained.

Additionally, you will:

• Provide clear information and signposting to volunteers and customers
• Collect, maintain and report service-related data
• Assist with surveys, feedback collection and basic analysis
• Ensure compliance with organisational policies and procedures

About You

To be considered as an Administrative Support Officer, you will need:

• Experience providing administrative support to a busy team
• Experience managing a varied workload of administrative tasks and prioritising to meet deadlines
• Experience maintaining accurate records and systems and handling personal and confidential information appropriately
• Strong interpersonal and customer service skills
• Excellent organisational skills
• At a minimum, GCSEs (or equivalent), including Maths and English

The closing date for this role is 23.59 on Monday 4th May 2026. Interviews are to be held on Tuesday 26th May 2026.

Other organisations may call this role Administrator, Administrative Assistant, Administration Co-ordinator, Office Administrator, Receptionist, or Office Co-ordinator.

Webrecruit and North York Moors National Park Authority are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you're ready to make a difference as an Administrative Support Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.