At a Glance
- Tasks: Join our front of house team serving fine dining on a heritage train.
- Company: North Yorkshire Moors Railway, a charity preserving cultural heritage.
- Benefits: Competitive pay, free travel, discounts, and employee support programme.
- Other info: Flexible hours with opportunities for additional shifts.
- Why this job: Experience unique dining while working in a friendly, fast-paced environment.
- Qualifications: Front of house experience and strong communication skills required.
The predicted salary is between 13.45 - 13.45 £ per hour.
Team: Catering / North Yorkshire Pullman Dining Train.
Location: Based in Grosmont, Whitby.
Contract: Seasonal to 4th November 2026.
Salary: £13.45 per hour (18+)
What’s Involved
We are looking for someone to join our front of house team to work Saturdays/Sundays approx 4-12 hours per week (additional hours may be available). Suitable for age 17+. This role offers an exciting opportunity to combine hospitality expertise with technical knowledge in a unique setting, ensuring memorable experiences for all guests while maintaining operational excellence.
- Serving a 3 course meal to customers on the Pullman Dining Train in a friendly and efficient manner.
- Assist with the preparation and service of Food and Beverages.
- Maintain cleanliness of all areas of the Pullman Dining Train.
- Own transport is essential due to the location at Grosmont (YO22 5QE).
About Us
The North Yorkshire Moors Railway (NYMR) is one of the world’s greatest heritage railways, operating 24 miles of track through the stunning North York Moors National Park. As a registered charity, our mission is to inspire all generations by preserving our rich industrial, cultural and natural heritage. We are looking for talented individuals who share our passion and want to be part of something truly special.
Do you have experience working in a fast paced hospitality or catering environment? Are you interested in working in a small, friendly Pullman Dining Team? Would you like to help deliver a memorable fine-dining silver service experience aboard our heritage trains? Yes... Then this could be the job for you!
Personal Specification
- Front of house experience in commercial dining / bar / catering / environment.
- Experience in a customer-facing role.
- Strong communications and inter-personal skills.
Benefits
At NYMR we value our staff and consider the work life balance, health, and wellbeing a priority. In return NYMR offer the following benefits:
- Free membership of “Health Assured” Employee Assistance Programme (EAP).
- 12 complimentary tickets per year between 1st March & 28th February.
- Free Travel on NYMR services.
- 30% Discount in our Catering Outlets.
- 10% Discount in our Retail Outlets.
- Can apply for a Rail Staff Leisure Card on the National Rail Network, giving you up to a 75% discount on some fares.
- Can apply for a Heritage Railway Association's Privilege Pass.
Please read the Job Profile before completing the application form and then send it along with your CV.
Closing Date
We will close the application should a suitable applicant be found. NYMR is committed to equality of opportunity and welcomes applications from all sections of the community. We are committed to safeguarding and promoting the welfare of all those who engage with us.
Our Values
- Care: People matter to us. We support one another with kindness, respect, diversity and inclusion.
- Engage: We share our passion, skills and knowledge to connect with our team and communities.
- Inspire: We create a positive environment where people can contribute, grow and make a difference.
- Adapt: We embrace change to be innovative, resilient, relevant and sustainable.
Seasonal - Weekend Pullman Stewards in Whitby employer: North York Moors Historical Railway Trust
The North Yorkshire Moors Railway (NYMR) is an exceptional employer, offering a unique opportunity to work in a stunning heritage setting while delivering high-quality dining experiences on the Pullman Dining Train. With a strong commitment to employee well-being, NYMR provides generous benefits including 22 days of holiday, enhanced maternity pay, and free travel on its services, all within a supportive and inclusive work culture that values passion for food and service excellence. Join us in preserving our rich heritage while enjoying opportunities for personal and professional growth in a vibrant team environment.
Contact Details:
North York Moors Historical Railway Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal - Weekend Pullman Stewards in Whitby
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like North York Moors Historical Railway Trust are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Seasonal - Weekend Pullman Stewards in Whitby
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at North York Moors Historical Railway Trust.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with North York Moors Historical Railway Trust. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at North York Moors Historical Railway Trust
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
