Pullman Dining & Tea Room Host – Heritage Rail in Whitby

Pullman Dining & Tea Room Host – Heritage Rail in Whitby

Whitby Full-Time 30000 - 35000 £ / year (est.) No working from home possible
North York Moors Historical Railway Trust

At a Glance

  • Tasks: Deliver exceptional front-of-house service in a unique dining train experience.
  • Company: Join the North Yorkshire Moors Railway, a historic and vibrant team.
  • Benefits: Competitive salary, flexible shifts, and a chance to work in a beautiful setting.
  • Other info: Enjoy working with a friendly team and meet diverse guests every day.
  • Why this job: Be part of a unique heritage experience while developing your hospitality skills.
  • Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.

The predicted salary is between 30000 - 35000 £ per year.

The North Yorkshire Moors Railway (NYMR) is seeking an individual to support the Pullman dining and tea room operations.

Based in Grosmont, Whitby, you will work within the North Yorkshire Pullman catering team, delivering front-of-house service on the dining train and supporting the tearoom and onboard catering during various shifts.

You will join a fast-paced environment with 1404 annualised hours, typically 5 shifts per week including weekends, and a salary of £18,883.80 per annum.

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Pullman Dining & Tea Room Host – Heritage Rail in Whitby employer: North York Moors Historical Railway Trust

The North Yorkshire Moors Railway (NYMR) is an exceptional employer, offering a unique opportunity to work in a stunning heritage setting while delivering high-quality dining experiences on the Pullman Dining Train. With a strong commitment to employee well-being, NYMR provides generous benefits including 22 days of holiday, enhanced maternity pay, and free travel on its services, all within a supportive and inclusive work culture that values passion for food and service excellence. Join us in preserving our rich heritage while enjoying opportunities for personal and professional growth in a vibrant team environment.

North York Moors Historical Railway Trust

Contact Details:

North York Moors Historical Railway Trust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Pullman Dining & Tea Room Host – Heritage Rail in Whitby

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like North York Moors Historical Railway Trust. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to North York Moors Historical Railway Trust

Don't be shy about reaching out to North York Moors Historical Railway Trust directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Pullman Dining & Tea Room Host – Heritage Rail in Whitby

Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Attention to Detail
Teamwork
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about North York Moors Historical Railway Trust and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at North York Moors Historical Railway Trust

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!