At a Glance
- Tasks: Provide frontline tech support and manage desktop administration tasks.
- Company: Join the North York Moors Historical Railway Trust, a unique heritage organisation.
- Benefits: Gain a Level 3 qualification while earning and learning in a supportive environment.
- Other info: Enjoy a vibrant workplace with opportunities for personal and professional growth.
- Why this job: Kickstart your IT career with hands-on experience and valuable training.
- Qualifications: No prior experience needed; just a passion for technology and helping others.
The predicted salary is between 18000 - 25000 £ per year.
North York Moors Historical Railway Trust in Pickering invites applications for an IT Apprentice. The role blends on‑the‑job work with off‑the‑job training to achieve a nationally recognised Level 3 Business Administrator qualification, over 14 months (plus End‑the‑Point Assessment).
The apprentice will tackle helpdesk tasks, remote support, device setup, Active Directory, Microsoft 365 and end‑user applications across NYMR locations, while gaining experience in project work and safeguarding.
IT Apprentice: Frontline Tech Support & Desktop Admin in Pickering employer: North York Moors Historical Railway Trust
The North Yorkshire Moors Railway (NYMR) is an exceptional employer, offering a unique opportunity to work in a stunning heritage setting while delivering high-quality dining experiences on the Pullman Dining Train. With a strong commitment to employee well-being, NYMR provides generous benefits including 22 days of holiday, enhanced maternity pay, and free travel on its services, all within a supportive and inclusive work culture that values passion for food and service excellence. Join us in preserving our rich heritage while enjoying opportunities for personal and professional growth in a vibrant team environment.
Contact Details:
North York Moors Historical Railway Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Apprentice: Frontline Tech Support & Desktop Admin in Pickering
✨Get Involved in Tech Communities
Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like North York Moors Historical Railway Trust.
✨Leverage Your University Resources
Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if North York Moors Historical Railway Trust is on their radar – they might even have insider info on application timelines!
✨Show Off Your Tech Projects
Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to North York Moors Historical Railway Trust, having a tangible demonstration of your skills can really set you apart.
✨Join Apprenticeship Fairs
Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like North York Moors Historical Railway Trust directly! Plus, you can practice your elevator pitch face-to-face.
We think you need these skills to ace IT Apprentice: Frontline Tech Support & Desktop Admin in Pickering
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!
Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like North York Moors Historical Railway Trust want to see that you can think critically and adapt!
Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For North York Moors Historical Railway Trust, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!
Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!
How to prepare for a job interview at North York Moors Historical Railway Trust
✨Show Off Your Technical Know-How
In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!
✨Discuss Problem-Solving Scenarios
Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!
✨Highlight Your Willingness to Learn
As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!
✨Be Ready for Behavioural Questions
Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!
