At a Glance
- Tasks: Serve refreshments and provide exceptional customer service onboard our trains.
- Company: Join the North Yorkshire Moors Railway, a stunning heritage railway.
- Benefits: Enjoy competitive pay, free travel, discounts, and 22 days annual leave.
- Other info: Flexible hours during school holidays with potential for more work.
- Why this job: Be part of a passionate team and make a difference in a beautiful setting.
- Qualifications: Customer service experience and excellent communication skills required.
The predicted salary is between 10 - 12 £ per hour.
We are looking for someone to work 2-4 days per week during the school holidays.
Additional hours maybe available after this.
Do you have experience working in a fast-paced hospitality environment?
Are you interested in delivering exceptional customer service?
Would you like to join our elite North Yorkshire Moors Railway catering team?
You will provide an onboard refreshment service to passengers onboard our trains at the North Yorkshire Moors Railway.
Maximising sales and serving customers in a polite and professional manner.
About Us
The North Yorkshire Moors Railway (NYMR) is one of the world’s greatest heritage railways, operating 24 miles of track through the stunning North York Moors National Park.
As a registered charity, our mission is to inspire all generations by preserving our rich industrial, cultural and natural heritage.
We are looking for talented individuals who share our passion and want to be part of something truly special.
- You Will
- Deliver exceptional customer service, serving customers and passengers refreshments onboard the train services.
- Maintain the cleanliness of all areas.
- Be aware of good Health & Safety compliance requirements and working practices.
- Clear tables and keep carriages clean during services.
- Ensure the trolley / buffet cars are stocked up at the end of the day ready for the following service.
- Responsible for handling money and and completing weekly takings sheets.
- Record all complimentary drinks.
- Assist with deliveries, stock control and ordering when necessary.
Experience
- Previous experience in a customer facing role
- Numerically Literate
- Over 18 - due to the selling of alcohol
- Excellent customer and communication skills.
- 22 days annual leave per year - pro rata for part-time/part-year.
- Access to an Employee Assistance Programme for you and your immediate family.
- Free standard travel on NYMR.
- Discounts in NYMR shops and tearooms.
- Free Car Parking at NYMR car parks whilst you are on duty and more...
Please read the Job Profile before completing the application form and then send it before the advertised closing date.
Closing Date
We will close the application should a suitable applicant be found.
NYMR is committed to equality of opportunity and welcomes applications from all sections of the community.
We are committed to safeguarding and promoting the welfare of all those who engage with us.
Our Values
Care
People matter to us. We support one another with kindness, respect, diversity and inclusion.
Engage
We share our passion, skills and knowledge to connect with our team and communities.
Inspire
We create a positive environment where people can contribute, grow and make a difference.
Adapt
We embrace change to be innovative, resilient, relevant and sustainable.
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Buffet Car Stewards - Seasonal in Pickering employer: North York Moors Historical Railway Trust
The North Yorkshire Moors Railway (NYMR) is an exceptional employer, offering a unique opportunity to work in a stunning heritage setting while delivering high-quality dining experiences on the Pullman Dining Train. With a strong commitment to employee well-being, NYMR provides generous benefits including 22 days of holiday, enhanced maternity pay, and free travel on its services, all within a supportive and inclusive work culture that values passion for food and service excellence. Join us in preserving our rich heritage while enjoying opportunities for personal and professional growth in a vibrant team environment.
Contact Details:
North York Moors Historical Railway Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Buffet Car Stewards - Seasonal in Pickering
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like North York Moors Historical Railway Trust are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Buffet Car Stewards - Seasonal in Pickering
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at North York Moors Historical Railway Trust.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with North York Moors Historical Railway Trust. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at North York Moors Historical Railway Trust
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
