Family Integrated Case Management (F.I.C.M) - Senior Practitioner in Croydon

At 54 Reasons, our Family Integrated Case Management Senior Practitioners play a vital role in strengthening families and helping children thrive. This role goes beyond traditional case management – it focuses on early intervention, building strong relationships with families, schools, and community services to provide the right support at the right time. By working collaboratively and taking a family-centred approach, F.I.C.Ms help reduce risk, improve family wellbeing, and create safer, more stable environments for children.

What makes this role unique is the opportunity to work holistically with families while being part of a supportive, purpose-driven organisation committed to improving outcomes for children and communities. The person in this role will bring strong relationship-building skills, sound judgement, and a genuine commitment to empowering families to achieve sustainable change.

In this (full-time, max term) Family Integrated Case Management until December 2026, you’ll work as a part of our 54 Reasons Family & Child Connect team in Mount Isa to help us create lasting change for children everywhere. You will make a difference by:

• Building strong, trusting relationships with families to identify strengths, needs, and goals, and providing holistic, family-centred case management support.
• Conducting assessments and developing tailored support plans that promote child safety, wellbeing, and positive family outcomes.
• Working collaboratively with schools, community organisations, and service providers to coordinate support and ensure families are connected to the right services.
• Providing early intervention and practical support to families to reduce risk factors and strengthen family functioning.
• Maintaining accurate case notes, documentation, and reporting in line with organisational policies, procedures, and child safeguarding requirements.

Your deep expertise in Family Integrated Case Management will be invaluable. You’re a compassionate and skilled practitioner who builds trust with families and works collaboratively with schools and community services to create meaningful change. Your ability to listen, assess family needs, and provide practical, strengths-based support enables families to feel empowered, supported, and connected to the services they need.

At 54 Reasons, we invest in the development and wellbeing of our people. Our workforce is approximately 600 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs. It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

• Generous award rate salary (Level 5.1 – currently $51.00 per hour) plus super and full salary packaging benefits.
• Generous annual remote location allowance paid on top of your base salary.
• 5 weeks’ annual leave, plus extra leave to use in a range of ways to ensure you’re able to perform at your optimum.
• Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program.
• A collaborative and values-driven team culture, where your voice and contributions are valued.

We have a highly inclusive culture and diverse workforce reflecting the communities we serve, allowing you to bring your whole self to work. Does this sound like the place for you? We’d love to hear from you. Submit your cover letter and resume below. We strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

Applications Close: Monday May 18th, 2026. Applications will be reviewed on a rolling basis as they come in, so don’t delay in applying!

For more information about this position, please contact Marjorie Doyle, Team Leader on 0408 449 477 or marjorie.doyle@54reasons.org.au.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.