From 1 April 2026, NHS North West London and North Central London Integrated Care Board joined together to become NHS West and North London.
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Head of Quality for Maternity, Neonates, Children and Young People
NHS AfC: Band 8c
Main area Quality Grade NHS AfC: Band 8c Contract Permanent Hours Full time - 37.5 hours per week Job ref 807-QCYP-B8C-AA
Site Marylebone Road Town London Salary £88,250 - £100,355 Per annum inclusive of HCAS Salary period Yearly Closing 27/09/ :59
If you are looking for a varied, challenging and rewarding role, West and North London offers an excellent opportunity to make a real difference to local residents.
This is an exciting time to work in commissioning as the NHS continues to evolve. We support career development at every stage and encourage staff to build on their strengths through ongoing learning and training opportunities.
We work closely with partner organisations across West and North London to deliver the best possible care for local communities and remain committed to equality and diversity.
Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.
We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
Further guidance can be found in the NLPSS Applicant Toolkit
West and North London Integrated Care Board is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.
If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate action where necessary.
Job overview
Are you a passionate and experienced clinical leader ready to make a lasting impact on the quality and safety of services for women, babies, children and young people?
West and North London Integrated Care Board is seeking an exceptional Head of Quality for Maternity, Neonates, Children and Young People (CYP) to provide strategic leadership and expert oversight of quality, patient safety and clinical effectiveness across commissioned services. This is a rare opportunity to influence care at system level, improve outcomes for local communities, and drive meaningful change across one of the most diverse health systems in the country.
Main duties of the job
This role offers the opportunity to shape the future of maternity, neonatal and children’s services across West and North London, working alongside dedicated clinical and operational leaders to improve outcomes for some of our most vulnerable populations. You will be part of an organisation committed to collaboration, innovation, quality improvement, and population health, where your expertise can make a real difference.
Join us and help deliver safer, better and more equitable care for babies, children, young people and families across West and North London.
Working for our organisation
We are NHS West and North London . We are the main commissioning NHS organisation for planning and funding health services across our area. Our job is simple: to help people stay healthy and to make sure everyone can get good care when they need it.
We bring together many health and care services across west and north London. This means we help hospitals, GPs, community services, councils and charities work better together for local people.
NHS West and North London (WNL) serves over 4.5 million people and covers 13 London boroughs. (Barnet, Brent, Camden, Ealing, Enfield, Hammersmith & Fulham, Haringey, Harrow, Hillingdon, Hounslow, Islington, Kensington & Chelsea and Westminster)
What we do
- We plan and fund local health and care services
- We support GPs, hospitals, mental health teams, community clinics and pharmacies.
- We work with councils and community groups so care is joined-up and easy to use.
- We listen to local people and use their ideas to improve services.
- We want health and care to be fair, simple and close to home.
- Reducing inequalities
- Investing strategically to prevent ill health
- Better supporting people with the greatest needs, so everyone stays well
- Make care more local and easier to access
- Empowered local people that feel more confident about their health and wellbeing
Detailed job description and main responsibilities
For full job description please see attached JD
We are looking for a highly credible and influential senior leader who can build strong partnerships and inspire improvement across complex organisations.
You will have:
- Current registration as a Midwife with the Nursing and Midwifery Council (NMC) .
- A master's degree or equivalent senior-level experience in a health-related field.
- Significant experience leading quality, patient safety, governance or clinical standards programmes at senior level within the NHS.
- A strong understanding of Integrated Care Boards, Integrated Care Systems, commissioning and the wider healthcare landscape.
- Proven ability to influence senior stakeholders, lead change and drive measurable improvements in service quality and patient outcomes.
- A commitment to reducing inequalities, promoting inclusion and ensuring the voices of patients, families and communities inform decision-making.
The post is expected to be advertised for 2 weeks, with interviews provisionally planned for the w/c on 12 th October 2026, subject to the outcome of the recruitment process.
Person specification
Education/ Knowledge and Qualifications
- Registered Midwife, with current professional registration with the NMC.
- Educated to master’s level in a health-related subject or equivalent level of experience of working at a senior level.
- Evidence of continuing professional develop.
- Project Management Qualification (PRINCE2, MSP, APM or equivalent).
Experience
- Significant understanding of the ICB and ICS in relation to quality, patient safety and patient experience.
- Considerable understanding of the background to and the aims of current healthcare policy in London and appreciate the implications of this on engagement in relation to quality and patient safety.
- An appreciation of the relationship between NHS England, the ICB and in relation to commissioning and oversight responsibilities.
- Proven ability to influence a range of stakeholders and demonstrable commitment to partnership working and delivery with a range of external organisations.
- Previous experience of leading clinical governance patient safety or standards work (i.e. Leadership on complaints, risk management, clinical audit, serious incidents) at a senior level with demonstrable improvements in provision.
- xperience of successfully delivering approaches to improve and embed quality in providers within a partnership environment.
- Experience of carrying out a leadership role in clinical commissioning with acute provider(s).
- Experience improving provider safety in specific areas through a variety of commissioning activities.
- Proven ability to influence a range of stakeholders and demonstrable commitment to partnership working and delivery with a range of external organisations.
- Experience of designing systems to support quality governance and experience in shaping policy and setting improve provider service delivery. 1 1 objectives aligned to wider NHS and strategic objectives.
- Commissioning experience.
- Experience improving provider safety in specific areas through a variety of commissioning activities.
- Experience of acting on feedback healthcare providers to improve provider service delivery.
Skills, & Abilities
- Understanding of NHS and ICB finance and funding models.
- Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes. Uses evidence to make improvements, seeks out innovation.
- In-depth understanding of the NHS, Integrated Care System, NHS 10 Year Health Plan and the statutory duties of the ICB.
- Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness
Communication
- Proficient in the use of Microsoft software.
- Excellent interpersonal and communication skills, able to influence and persuade others at all levels within and across the organisation, articulating a balanced view and able to constructively question information from others.
- Ability to provide and receive, convey and present complex, sensitive and/or contentious nformation to large groups, responding openly to questions to ensure full understanding and engagement and develop a range of options.
- Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness.
- Proficient presentation skills & able to adapt presentation skills to different audiences.
- Ability to forge and maintain strong collaborative relationships.
Effort factors
- Manage long periods of intense concentration requiring in-depth mental and meticulous attention to detail, often with frequent interruption when preparing reports and presentations
- Actively engage and participate at meetings with internal and external stakeholders.
- Priorities and deadlines may change with little notice, ability to work in a pace faced environment is required.
- Manage disciplinary processes, manage poor performance, conduct and capability.
- Occasionally, may have to impart difficult and/or distressing information.
Values and Behaviours
- Commitment to the values and principles of system working across within WNL ICB.
- Promote equality, diversity and inclusion within all areas of responsibility.
- Team player.
We reserve the right to close any vacancies when we have received sufficient applications to shortlist.
Applicants who can clearly demonstrate how they meet our role profile requirements will be shortlisted for interview. To enquire about your application or inform us of any changes in your circumstances please ensure you quote your application reference number.
If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems in order to support and manage your appointment within the organisation.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. Depending on the role a Criminal Records check may be required, all cases of criminal record history are dealt with on a case-by-case basis.
Please note, in order to progress your application your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service (NLPSS). As part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit
References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR.
The West and North London Integrated Care Board (WNL ICB) uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
By applying for this role, you accept in the event you are successful that your personal data may be transferred between NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Deirdre Malone Job title Deputy Director of Quality Email address Additional information For further information or an informal discussion about the role, please contact: Deirdre Malone or
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Hounslow and Richmond Community Healthcare
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