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- Tasks: Assist with licensing applications and support enforcement tasks in a dynamic council environment.
- Company: Join North West Leicestershire District Council, dedicated to helping communities thrive.
- Benefits: Enjoy flexible working, generous holiday, and a strong pension scheme.
- Why this job: Be part of exciting changes in local government while gaining valuable experience.
- Qualifications: Strong admin skills and customer communication experience; knowledge of licensing law preferred.
- Other info: Part-time role with opportunities for training and development.
The predicted salary is between 12792 - 13634 £ per year.
Licensing Assistant (part-time, two-year temporary contract)
North West Leicestershire District Council is a busy council, working across our communities to help people and businesses thrive. We are looking for a Licensing Assistant to administer and support enforcement tasks relating to many areas of licensing including alcohol and entertainment, taxis, gambling and street trading.
The successful candidate will process licence applications received both digitally and paper based. Tasks include data inputting using Idox Uniform and liaising with customers both face to face, by email and over the telephone. Reporting to the Licensing Team Leader, you will support the council’s Licensing Officers in determining licence applications and undertaking appropriate enforcement work whilst following legislative processes and timeframes.
We are looking for someone with strong administrative skills and recent experience of working in an environment where they regularly communicate with customers. Some knowledge of licensing law and procedures is required.
• 18.125 hrs per week with an annual salary of £12,792 – £13,634pa (pro rata to length of contract) (Full-time equivalent £25,584 – £27,269pa) (pay award pending)
• Agile working scheme with a combination of home and office working
• 124 hours of holiday per year (including bank holidays) increasing to 138 hours after 5 years (pro rata to length of contract)
• Attractive Local Government Pension Scheme with at least 25% employer’s contribution
• Employee benefits programme including payback on medical, dental and optical expenses
• Continued training and development opportunities
Interested…? Take a look at the job pack online or please feel free to get in touch with Tonya Cooper (Licensing Team Leader) at Tonya.Cooper@nwleicestershire.gov.uk or on 01530 454528, who will be happy to discuss this important and exciting role.
You can apply for any of our posts online at https://www.nwleics.gov.uk/pages/jobs_and_careers
Applications must be made using the on-line application process.
Disabled applicants who meet the essential criteria for the job will be guaranteed an interview.
We welcome applications from all sections of the community.
This is an exciting time of change at NWLDC as we progress devolution and local government reorganisation (LGR). To learn more about what this means, visit: Devolution – North West Leicestershire District Council and email hr@nwleicestershire.gov.uk if you have any questions.
Closing Date: Tuesday 8 July 2025
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Licensing Assistant (part-time, two-year temporary contract) employer: North West Leicestershire District Council
Contact Detail:
North West Leicestershire District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Licensing Assistant (part-time, two-year temporary contract)
✨Tip Number 1
Familiarise yourself with licensing laws and procedures relevant to the role. Understanding the basics of alcohol, entertainment, taxi, gambling, and street trading licensing will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Highlight your customer service experience. Since the role involves liaising with customers face-to-face, via email, and over the phone, be prepared to share specific examples of how you've successfully managed customer interactions in previous roles.
✨Tip Number 3
Get comfortable with data inputting and using software like Idox Uniform. If you have experience with similar systems, mention it, or consider doing a quick online tutorial to familiarise yourself with the software before the interview.
✨Tip Number 4
Reach out to Tonya Cooper, the Licensing Team Leader, for insights about the team and the role. This shows initiative and can provide you with valuable information that may help you tailor your approach during the application process.
We think you need these skills to ace Licensing Assistant (part-time, two-year temporary contract)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Licensing Assistant position. Highlight key skills such as administrative abilities and customer communication experience in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, particularly in licensing law and administrative roles. Use specific examples that demonstrate your ability to handle licensing applications and customer interactions.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how your skills align with the council's needs. Mention your familiarity with data inputting and any experience with Idox Uniform if applicable.
Follow Application Instructions: Ensure you apply through the specified online application process on the North West Leicestershire District Council website. Double-check that all required documents are included and that your application is submitted before the closing date.
How to prepare for a job interview at North West Leicestershire District Council
✨Know Your Licensing Basics
Familiarise yourself with the key aspects of licensing law and procedures relevant to the role. Understanding the basics will not only help you answer questions confidently but also demonstrate your genuine interest in the position.
✨Showcase Your Administrative Skills
Prepare examples from your past experiences that highlight your strong administrative skills. Be ready to discuss how you've successfully managed data inputting or customer communications, as these are crucial for the Licensing Assistant role.
✨Practice Customer Interaction Scenarios
Since the role involves liaising with customers face-to-face, via email, and over the phone, practice common customer interaction scenarios. This will help you convey your communication skills effectively during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the Licensing Team and the council's current projects. This shows your enthusiasm for the role and helps you gauge if the position aligns with your career goals.