At a Glance
- Tasks: Enhance tenant feedback and performance while analysing data to showcase departmental success.
- Company: Join a dedicated team focused on building safety and tenant involvement.
- Benefits: Competitive salary, 34-38 days holiday, and a strong pension scheme.
- Other info: Agile working options and ongoing training opportunities available.
- Why this job: Make a real difference in tenant relationships and improve community engagement.
- Qualifications: Strong analytical skills and a passion for customer-focused service.
The predicted salary is between 32597 - 36363 £ per year.
Building on our commitments to improve tenant feedback and performance, we are looking for a passionate individual to join our Building Safety and Tenant Involvement team who will play a key role in maintaining and improving our performance and relationships with tenants.
You’ll combine a customer focused approach, working closely with tenants, with the ability to analyse and produce information to a variety of audiences showcasing how the department is performing. This will include meeting with tenants and providing a feedback loop to improve the connection between our lessons learnt and what the customer sees as change as well as being the departments lead on benchmarking.
- 36.25 hrs per week with an annual salary starting at £32,597 (band £32,597 to £36,363)
- Agile working scheme with a combination of home and office working
- 34 days holiday (including bank holidays) increasing to 38 days after 5 years (full time equivalent)
- Attractive Local Government Pension Scheme with at least 22% employer’s contribution
- Employee benefits programme including payback on medical, dental and optical expenses
- Continued training and development opportunities
If you have any questions, please contact Andy Wallace at andrew.wallace@nwleicestershire.gov.uk or 01530 454661. You can apply for any of our posts online at https://www.nwleics.gov.uk/pages/jobs_and_careers. Applications must be made using the on-line application process. Disabled applicants who meet the essential criteria for the job will be guaranteed an interview. We welcome applications from all sections of the community.
Closing Date: 26/07/2026
Contact Details:
North West Leicestershire District Council Recruitment Team
