At a Glance
- Tasks: Support individuals in finding housing solutions and prevent homelessness.
- Company: North West Leicestershire District Council, dedicated to community support.
- Benefits: Flexible working, 34 days holiday, and a strong pension scheme.
- Other info: Inclusive workplace with guaranteed interviews for disabled applicants.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Understanding of housing options and empathy towards customers.
The predicted salary is between 28598 - 32061 £ per year.
North West Leicestershire District Council is a busy council, working across our communities to help people and businesses thrive. We’re looking for a dedicated and enthusiastic team player to join our Housing Strategy and Systems Team.
About the role
Our Housing Choices Advisor will prevent homelessness by providing first line support to those seeking advice, undertaking initial assessments to identify customer needs and ensuring that our customers can access the necessary support to address their housing needs. The job offers flexible working from home and the office which may involve carrying out home visits to aid investigation of homeless cases and carrying out settling in visits to those placed in the private rented sector.
Our ideal candidate
You will have an understanding of the range of housing options that are available to our customers, including the operation of the Choice Based Lettings scheme. You will have knowledge of relevant housing and homelessness legislation, but more important is your ability to listen carefully and treat customers fairly and with empathy. We pride ourselves on providing a quality and customer sensitive service and it is essential that you can demonstrate impartiality and consistency in dealing with customers.
Benefits
- 36.25 hrs per week with a starting annual salary starting at £28,598 (band £28,598 to £32,061)
- Agile working scheme with a combination of home and office working
- 34 days holiday (including bank holidays) increasing to 38 days after 5 years (full time equivalent)
- Attractive Local Government Pension Scheme with at least 22% employer’s contribution
- Employee benefits programme including payback on medical, dental and optical expenses
- Continued training and development opportunities
Disabled applicants who meet the essential criteria for the job will be guaranteed an interview. We welcome applications from all sections of the community.
Closing Date: 09/07/2026
Early applications are encouraged, as we reserve the right to close this vacancy prior to the advertised closing date.
Contact: lynsey.webster@nwleicestershire.gov.uk, 01530 454813
Housing Choices Advisor in Coalville employer: North West Leicestershire District Council
North West Leicestershire District Council is an excellent employer, offering a supportive and inclusive work environment where employees can thrive. With flexible working arrangements, generous holiday allowances, and a commitment to professional development, we empower our Housing Choices Advisors to make a meaningful impact in the community. Our strong focus on employee well-being and a diverse workplace culture ensures that every team member feels valued and equipped to succeed.
Contact Details:
North West Leicestershire District Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Choices Advisor in Coalville
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We think you need these skills to ace Housing Choices Advisor in Coalville
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for North West Leicestershire District Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at North West Leicestershire District Council
✨Get to Know Public Sector Values
Before your interview with North West Leicestershire District Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for North West Leicestershire District Council.
