Housing Applications Officer – fixed term 12 months
Our Housing Applications Officer will help those of our customers who find it difficult to fill in forms, because they are not comfortable with computers, do not have English as a first language or have other barriers to completing paper work. The job offers flexible working and will require a combination of attendance at our customer service centre in Coalville and may involve carrying out home visits so you will need a full UK driving license, however we can also support home working for part of the time. The role is part time and the working pattern is open to negotiation. We pride ourselves on providing a quality and customer sensitive service and your previous customer experience will ensure we achieve this.
- 18 hrs per week with a starting annual salary at £12,703 pro rata (band £25,583 to £25,989 FTE)
- Agile working scheme with a combination of home and office working
- 34 days holiday (including bank holidays) increasing to 38 days after 5 years (full time equivalent)
- Attractive Local Government Pension Scheme with at least 22% employer’s contribution
- Employee benefits programme including payback on medical, dental and optical expenses
- Continued training and development opportunities
Disabled applicants who meet the essential criteria for the job will be guaranteed an interview.
We welcome applications from all sections of the community.
Closing Date: 29/07/2026
Early applications are encouraged, as we reserve the right to close this vacancy prior to the advertised closing date.
Housing Applications Officer in Coalville employer: North West Leicestershire District Council
As a Senior Economic Development Officer with North West Leicestershire District Council, you will be part of a dynamic team dedicated to driving economic growth and enhancing the wellbeing of our communities. Our supportive work culture prioritises employee development, offering extensive training opportunities and a generous benefits package, including 34 days of holiday and an attractive pension scheme. Located in a vibrant area, this role provides a unique chance to make a meaningful impact while enjoying a flexible working environment that promotes work-life balance.
Contact Details:
North West Leicestershire District Council Recruitment Team
