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- Tasks: Support individuals facing homelessness to find suitable housing solutions.
- Company: Join a dedicated Housing Choices Team making a real difference in the community.
- Benefits: Competitive salary, 34 days holiday, and a strong pension scheme.
- Why this job: Make a positive impact on people's lives while developing your skills.
- Qualifications: Experience with homelessness legislation and a customer-focused mindset.
- Other info: Agile working options and ongoing training opportunities available.
The predicted salary is between 32597 - 36363 £ per year.
We are looking for an enthusiastic and knowledgeable individual to join our Housing Choices Team to support our statutory homelessness functions. This includes working with customers who are homeless or threatened with homelessness to help them find suitable housing solutions, ensuring the council meets its obligations under homelessness legislation, and verifying compliance with Part 7 of the Housing Act 1996 and the Homeless Reduction Act 2017.
Key responsibilities
- Discharge statutory homelessness functions in accordance with relevant legislation.
- Work with customers who are homeless or threatened with homelessness to find housing solutions that meet their needs.
- Ensure the council fulfills obligations under homelessness legislation.
Requirements
- Understanding and experience of working under Part 7 of the Housing Act 1996 and the Homeless Reduction Act 2017.
- Customer‑focused approach.
Working hours & pay
- 36.25 hours per week.
- Annual salary starting at £32,597 (band £32,597‑£36,363).
- Agile working scheme with a combination of home and office working.
- 34 days holiday (including bank holidays) increasing to 38 days after 5 years (full‑time equivalent).
- Attractive Local Government Pension Scheme with at least 22 % employer’s contribution.
- Employee benefits programme, including payback on medical, dental and optical expenses.
- Continued training and development opportunities.
Application information
Applications must be made using the online application process. Disabled applicants who meet the essential criteria for the job will be guaranteed an interview. We welcome applications from all sections of the community. For enquiries, please contact David Scruton at or 01530 454 545. Closing Date: 17/05/2026. You can apply online at https://www.nwleics.gov.uk/pages/jobs_and_careers.
Homelessness Case Officer (1x Permanent role and 1 x12 month fixed term contract) in Coalville employer: North West Leicestershire District Council
Contact Detail:
North West Leicestershire District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Case Officer (1x Permanent role and 1 x12 month fixed term contract) in Coalville
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of homelessness legislation. Familiarise yourself with the Housing Act 1996 and the Homeless Reduction Act 2017. Being able to discuss these topics confidently will show you're the right fit for the role.
✨Tip Number 3
Showcase your customer-focused approach! Think of examples from your past experiences where you've helped individuals in challenging situations. This will demonstrate your empathy and problem-solving skills during interviews.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and making a difference in the community.
We think you need these skills to ace Homelessness Case Officer (1x Permanent role and 1 x12 month fixed term contract) in Coalville
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what a Homelessness Case Officer does. Check out the job description and think about how your experience aligns with the responsibilities and requirements. This will help you tailor your application to show us why you're the perfect fit!
Be Customer-Focused: Since this role is all about helping people, make sure your application highlights your customer-focused approach. Share examples of how you've supported individuals in challenging situations before. We want to see your empathy and problem-solving skills shine through!
Show Your Knowledge: Don’t forget to mention your understanding of the Housing Act 1996 and the Homeless Reduction Act 2017. If you have any relevant experience, be sure to include it! This shows us that you’re not just passionate but also knowledgeable about the legal side of homelessness.
Apply Online: Remember, we only accept applications through our website. So, once you’ve polished your application, head over to https://www.nwleics.gov.uk/pages/jobs_and_careers and submit it there. It’s super easy, and we can’t wait to see what you’ve got!
How to prepare for a job interview at North West Leicestershire District Council
✨Know Your Legislation
Make sure you brush up on the Housing Act 1996 and the Homeless Reduction Act 2017. Understanding these laws will not only help you answer questions confidently but also show your commitment to the role and its responsibilities.
✨Showcase Your Customer-Focused Approach
Prepare examples from your past experiences where you've successfully supported customers, especially in challenging situations. Highlighting your empathy and problem-solving skills will resonate well with the interviewers.
✨Research the Council's Initiatives
Familiarise yourself with the council's current homelessness strategies and initiatives. This knowledge will allow you to engage in meaningful discussions during the interview and demonstrate your genuine interest in contributing to their goals.
✨Prepare Questions for Them
Think of insightful questions to ask the interviewers about the team dynamics, ongoing projects, or future challenges. This shows that you're proactive and genuinely interested in how you can fit into their team.