Feedback & Complaints Specialist - Maternity Cover (Remote) in Coalville

Feedback & Complaints Specialist - Maternity Cover (Remote) in Coalville

Coalville Full-Time 29093 - 35558 £ / year (est.) Home office (partial)
North West Leicestershire District Council

At a Glance

  • Tasks: Administer feedback systems and coordinate complaints for the council.
  • Company: North West Leicestershire District Council, committed to community engagement.
  • Benefits: Remote work flexibility and valuable experience in public service.
  • Other info: Temporary maternity cover with potential for future opportunities.
  • Why this job: Make a difference by improving services through effective feedback management.
  • Qualifications: Strong communication, analytical skills, and ability to handle a busy workload.

The predicted salary is between 29093 - 35558 £ per year.

North West Leicestershire District Council is seeking a Feedback Officer on a temporary maternity leave cover contract.

You will administer the council’s feedback systems, coordinate complaints, support Member and MP enquiries, and ensure feedback is recorded and progressed in line with processes.

The role requires strong written and verbal communication, analytical and numeracy skills, and the ability to manage a busy workload with agile, hybrid working patterns.

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Feedback & Complaints Specialist - Maternity Cover (Remote) in Coalville employer: North West Leicestershire District Council

As a Senior Economic Development Officer with North West Leicestershire District Council, you will be part of a dynamic team dedicated to driving economic growth and enhancing the wellbeing of our communities. Our supportive work culture prioritises employee development, offering extensive training opportunities and a generous benefits package, including 34 days of holiday and an attractive pension scheme. Located in a vibrant area, this role provides a unique chance to make a meaningful impact while enjoying a flexible working environment that promotes work-life balance.

North West Leicestershire District Council

Contact Details:

North West Leicestershire District Council Recruitment Team

We think you need these skills to ace Feedback & Complaints Specialist - Maternity Cover (Remote) in Coalville

Written Communication
Verbal Communication
Analytical Skills
Numeracy Skills
Workload Management
Agile Working
Hybrid Working