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- Tasks: Provide remote patient assessments and ensure high clinical standards in urgent care.
- Company: Join the North West Ambulance Service NHS Trust, a vital part of emergency healthcare.
- Benefits: Competitive salary, paid CPD time, and various staff benefits for your well-being.
- Why this job: Make a real difference in patient care while developing new skills in a supportive environment.
- Qualifications: Post-registration clinical experience and excellent leadership skills are essential.
- Other info: Flexible shifts available, with opportunities for career progression and mentorship.
The predicted salary is between 33600 - 37200 £ per year.
Urgency & Emergency Care Clinician (UECC) – Bolton and Liverpool Nurses and Paramedics, are you ready to make your next career move away from a hospital or community setting? Maybe you are looking for something less physically demanding, but still want a challenge and to learn new skills or to use your existing skills and experience in a new way?
The post holder will work within our Integrated Contact Centres (ICC) based across the North West. As a UECC you will be responsible for the remote assessment of patients whilst ensuring the delivery of excellent patient care through the continuous achievement of high clinical standards. Further development will be offered once you have completed your initial training followed by a period of skill consolidation. Once this period of consolidation is complete, the post holder will be required to develop additional skills to meet the needs of the service. These additional skills will include providing clinical advice to both clinical and non-clinical colleagues, supporting staff who are returning to practice or are new and require mentorship as well as other specialist skills such as managing the clinical queue and referring calls onto partner organisations who provide Clinical Assessment Services on behalf of NWAS. It is a requirement of the role that these additional skills are completed in a timely manner to ensure that patients get access to the right care, at the right time, in the right place; every time.
What we are looking for:
- Post registration clinical experience in a face to face, primary or acute care setting, emergency department or pre-hospital role.
- Triage experience.
- Excellent leadership and mentoring skills to support staff.
- Resilient, highly motivated and passionate about delivering outstanding patient care.
- An ability to adapt to a new and challenging setting.
- Basic computer skills.
What we offer in return:
- Part time and full time opportunities are available.
- Basic salary of £38,682 - £46,580 (pro rata for part time staff) plus A4C shift enhancements.
- Access to paid CPD time.
- Access to numerous staff benefits such as salary sacrifice schemes, physiotherapy and other welfare benefits.
- Opportunities to develop knowledge and skills to support career progression.
Remote triage within ICC’s is delivered on a 24/7 basis, with post holders being expected to work a variety of shifts which may include full night shifts, Bank Holidays, and other Public Holidays.
About North West Ambulance Service NHS Trust:
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West.
Training Information:
Training for this role is on a full-time basis and lasts between 6 and 8 weeks. The classroom element of the training is Monday to Friday for 2 weeks, with mentorship taking place working shifts with experienced staff taking live calls. Candidates must ensure that they are able to commit to this training IN FULL, as no annual leave can be taken whilst in training. Training courses are currently planned throughout 2026 at venues across the North West. Specific dates will be discussed with successful candidates once any offer of employment is made. Shortlisted candidates will be invited to complete a simulated telephone assessment which will take place over Teams 21st - 23rd November 2025. Successful candidates from the first stage will then be invited to a F2F interview W/C 24th Nov and W/C 1st Dec. Please note that if you are not available to attend any part of the process on the dates above, further dates will not be offered as part of this recruitment. Previous applicants need not apply. Please ensure you read the full Job Description and Person Specification and demonstrate how your knowledge and experience meets the criteria contained within those documents in your supporting statement.
This advert closes on Sunday 16 Nov 2025.
UEC Clinician | North West Ambulance Service NHS Trust employer: North West Ambulance Service
Contact Detail:
North West Ambulance Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UEC Clinician | North West Ambulance Service NHS Trust
✨Tip Number 1
Get to know the North West Ambulance Service NHS Trust inside out! Research their values, mission, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your remote assessment skills! Since you'll be working in an Integrated Contact Centre, brush up on your triage techniques and how to deliver excellent patient care over the phone. Role-play with friends or colleagues to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about the role and ready to take the next step in your career.
We think you need these skills to ace UEC Clinician | North West Ambulance Service NHS Trust
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a candidate and how your experience aligns with those requirements.
Tailor Your Supporting Statement: When writing your supporting statement, be specific! Highlight your relevant experience, especially in triage and mentoring, and show us how you can deliver outstanding patient care in a new setting.
Show Off Your Skills: Don’t forget to mention your computer skills and any additional qualifications you have. We want to see how you can adapt and thrive in this role, so let your skills shine!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to showcase your enthusiasm for joining our team!
How to prepare for a job interview at North West Ambulance Service
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and triage experience. Familiarise yourself with the specific challenges of remote assessment and how to deliver excellent patient care. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
As a UECC, you'll need to support and mentor other staff. Prepare examples from your past experiences where you've demonstrated leadership or mentorship. This could be anything from training new colleagues to managing a team during a busy shift.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various situations, such as managing a clinical queue or providing advice to non-clinical colleagues. Practising these scenarios can help you articulate your thought process clearly.
✨Demonstrate Your Adaptability
The role requires resilience and the ability to adapt to new challenges. Be prepared to discuss times when you've had to adjust quickly to changing circumstances, especially in high-pressure environments. This will highlight your suitability for the dynamic nature of the role.