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- Tasks: Monitor hospital bed availability and coordinate emergency services in a fast-paced environment.
- Company: Join the North West Ambulance Service, a vital part of the NHS.
- Benefits: Flexible hours, competitive pay, and the chance to make a real difference.
- Why this job: Be part of a team that saves lives and supports your community every day.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Shift work includes evenings and weekends, with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking to recruit a highly motivated and flexible individual to join the GM System Control Centre Hub Coordinator based in the Regional Operational Coordinating Centre (ROCC) at Parkway, Manchester working 18.75hrs on average per week.
You will be responsible for monitoring Acute Trusts across the region, liaising with Bed Management & Emergency Department teams in Hospitals; to develop an understanding of bed availability and overall Acute Trust status - ensuring an accurate electronic record is maintained throughout the shift. You will also be required to monitor the crew handover process and respond immediately to any capacity issues or delays in transfer of care from NWAS to provider clinician.
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West.
Please note this role involves shift work, and the rota cover includes evening, weekend and night work. The majority of shifts will be 11.5hrs in duration.
SCC GM System Control Centre Coordinator | North West Ambulance Service NHS Trust in Manchester employer: North West Ambulance Service
Contact Detail:
North West Ambulance Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SCC GM System Control Centre Coordinator | North West Ambulance Service NHS Trust in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at North West Ambulance Service on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to emergency services and coordination. We can even role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 3
Showcase our passion for patient care and teamwork during interviews. Sharing personal experiences that highlight our commitment can really resonate with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the North West Ambulance Service team.
We think you need these skills to ace SCC GM System Control Centre Coordinator | North West Ambulance Service NHS Trust in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of SCC GM System Control Centre Coordinator. Highlight any relevant experience you have in monitoring systems, liaising with teams, or managing records. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with the North West Ambulance Service and how your background makes you a great fit for this role. Keep it concise but impactful – we love a good story!
Showcase Your Flexibility: Since this role involves shift work, it's important to demonstrate your flexibility in your application. Mention any previous experience with shift patterns or your willingness to adapt to different schedules. We appreciate candidates who can roll with the punches!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at North West Ambulance Service
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the SCC GM System Control Centre Coordinator. Familiarise yourself with the key tasks like monitoring Acute Trusts and liaising with hospital teams. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of coordination and communication with various teams, be prepared to discuss your experience in these areas. Think of specific examples where you've successfully communicated under pressure or resolved conflicts. This will highlight your ability to handle the demands of the job.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle real-life situations, such as capacity issues or delays in patient transfers. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure. This will show that you're ready for the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
