At a Glance
- Tasks: Support HR administration and recruitment processes while delivering excellent customer service.
- Company: Join the North West Ambulance Service NHS Trust, a vital organisation in healthcare.
- Benefits: Enjoy flexible working, 27 days annual leave, and a supportive work environment.
- Other info: Agile working options available; role does not qualify for sponsorship.
- Why this job: Make a difference in healthcare by supporting recruitment and HR processes.
- Qualifications: Experience in fast-paced admin roles with strong attention to detail required.
The predicted salary is between 30000 - 40000 € per year.
Are you a highly organised and proactive individual with a passion for delivering excellent customer service? Join the HR Hub team at the North West Ambulance Service NHS Trust, where you’ll play an important role in supporting the HR administration services that help keep our organisation running effectively. This is a full-time, permanent opportunity offering agile working, with a combination of home and office-based working, flexible working arrangements, and a minimum of 27 days annual leave per year.
In this role you will:
- Provide professional, responsive, and customer-focused advice and guidance to managers, staff and prospective employees.
- Support recruitment & HR administrative processes in a timely and accurate manner.
- Maintain high standards of data quality across recruitment and payroll systems, ensuring confidentiality and compliance at all times.
- Assist colleagues across the organisation with efficient and effective recruitment administration support.
- Produce reports and support data monitoring activities to help inform decision-making and service improvement.
- Contribute to the continuous improvement of HR Hub processes and ways of working.
To be successful you will have:
- Experience working in a fast-paced, customer-focused administrative environment.
- Strong administration and data entry skills, with excellent attention to detail.
- Experience using HR, payroll or other web-based systems; knowledge of ESR would be advantageous.
- Excellent organisational and communication skills, with the ability to manage competing priorities effectively.
- A good understanding of HR processes and procedures, including Agenda for Change terms and conditions.
- The ability to work both independently and collaboratively as part of a team.
Unfortunately this role does not qualify for sponsorship and we will be unable to offer this for this position. This advert closes on Friday 29 May 2026.
HR Hub Officer - Recruitment | North West Ambulance Service NHS Trust in Liverpool employer: North West Ambulance Service
At North West Ambulance Service NHS Trust, we pride ourselves on being an exceptional employer that values the contributions of our staff. With a strong commitment to employee well-being, we offer flexible working arrangements, a minimum of 27 days annual leave, and a supportive work culture that fosters professional growth and development. Join us in making a meaningful impact in the community while enjoying a rewarding career in a dynamic and collaborative environment.
Contact Detail:
North West Ambulance Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land HR Hub Officer - Recruitment | North West Ambulance Service NHS Trust in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees at the North West Ambulance Service NHS Trust on LinkedIn. Ask them about their experiences and any tips they might have for your application process.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios. Think about how you would handle customer service challenges or recruitment issues, as these are key in the HR Hub role.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed competing priorities in past roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace HR Hub Officer - Recruitment | North West Ambulance Service NHS Trust in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the HR Hub Officer role. Highlight your customer service experience and any relevant HR knowledge to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you an ideal candidate. Keep it engaging and personal!
Showcase Your Attention to Detail:Since we value accuracy, ensure your application is free from typos and errors. Double-check your documents before submitting them to demonstrate your strong attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly and efficiently!
How to prepare for a job interview at North West Ambulance Service
✨Know Your HR Basics
Brush up on your understanding of HR processes and procedures, especially the Agenda for Change terms and conditions. This will show that you’re not just interested in the role but also knowledgeable about the field.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think of times when you managed competing priorities or improved a process. This will demonstrate your proactive nature and ability to thrive in a fast-paced environment.
✨Emphasise Customer Service
Since this role is customer-focused, be ready to discuss how you've delivered excellent service in previous positions. Share specific instances where you provided guidance or support to colleagues or clients, showcasing your communication skills.
✨Familiarise Yourself with Data Management
As data quality is crucial in this role, make sure you understand the importance of confidentiality and compliance. If you have experience with HR or payroll systems, be prepared to talk about it, especially if you’ve used ESR or similar platforms.
