North West Ambulance Service NHS Trust is recruiting for an ICC Call Handler in Broughton, Preston. You will join a 24/7 contact centre, initially training as a Call Handler for 999, 111 or Patient Transport Services and may be converted across areas.
As the main point of contact, you will assess calls, give clear life-saving advice where appropriate, and provide reassurance in stressful situations. The role requires excellent communication, data entry skills, and resilience, with full training
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ICC Call Handler — 999/111 & PTS Lifeline in Broughton employer: North West Ambulance Service
At North West Ambulance Service NHS Trust, we are committed to fostering a dynamic and inclusive work environment where innovation in healthcare delivery is at the forefront. As a Pathway Development Lead, you will have the opportunity to collaborate with a diverse range of stakeholders, driving meaningful change that directly impacts patient outcomes. Our flexible hybrid working model, combined with a strong focus on professional development and community engagement, makes NWAS an exceptional employer for those looking to make a difference in urgent and emergency care.
Contact Details:
North West Ambulance Service Recruitment Team
