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- Tasks: Transport patients safely and provide compassionate care during their journey.
- Company: Join the North West Ambulance Service NHS Trust, a vital community healthcare provider.
- Benefits: Full-time shifts with meal breaks, plus essential training and career development.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Valid UK driving licence and a passion for helping others.
- Other info: Flexible shifts available across Cumbria, Lancashire, Greater Manchester, and Merseyside.
The predicted salary is between 24000 - 36000 £ per year.
The Trust is looking to recruit staff who are committed and flexible to work as Ambulance Care Assistants for the Patient Transport Service, providing high quality care and support to patients being transported for non-emergency appointments.
The successful candidates will be responsible for safely transporting patients to and from treatment centres, ensuring that they are supported and cared for appropriately during their journey and that any patients feeling unwell are provided with appropriate assistance.
Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.
You will hold a valid Full UK manual driving licence with no more than 3 endorsement points (in exceptional circumstances a maximum of 6 points may be considered).
As an Ambulance Care Assistant within Patient Transport Services, you will provide the effective transport of patients, providing appropriate and necessary assistance for patients to access vehicles. This may include supporting unsteady patients or the manoeuvring of wheelchairs around hazards or in constricted environments.
In all cases you must be able to support patients with empathy, care, and dignity, ensuring that their journey is safe and comfortable and that any required support and care is offered. You will need to select and apply appropriate skills and equipment safely and within appropriate level of training, competency, and scope of practice.
The vacancies for this recruitment are in Cumbria,
Area Base Locations:
- West 4 Group 1: Barrow
- West 4 Group 2: Westmorland
- West 4 Group 3: Distington, Flimby
- West 4 Group 4: Carlisle
North West Ambulance Service NHS Trust provides non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Our highly skilled staff provide essential care to patients in the community and take people to hospital or a place of care if needed.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
First stage Interviews will be held in Cumbria: Dates TBC
All candidates meeting the required benchmark will then be invited to take a Driving assessment and slots will be available Monday to Friday
Should you be successful for this role, you will be required to complete pre-employment checks ahead of a post-recruitment training course for 3 weeks.
We are running courses full time Monday to Friday with the first courses commencing April 2026. Training venues will be confirmed at the offer stage. Full attendance is 100% mandatory.
Positions are full time.
Shift information.
Shifts are currently 8 or 10 hours in duration with a 30-minute meal break; these are worked over 4 or 5 days (based on a full-time position). The PTS service provides transport for patients 7 days per week, including Bank holidays and weekends. Our hours of operation are currently 06:00 – 01:00 with a range of shifts to cover these hours.
This advert closes on Friday 13 Feb 2026
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Ambulance Care Assistant | North West Ambulance Service NHS Trust employer: North West Ambulance Service
Contact Detail:
North West Ambulance Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant | North West Ambulance Service NHS Trust
✨Tip Number 1
Get to know the North West Ambulance Service NHS Trust inside out! Research their values and mission, and think about how your skills as an Ambulance Care Assistant can align with their goals. This will help you stand out during interviews.
✨Tip Number 2
Practice your driving skills if you haven't already! Since a valid UK manual driving licence is essential, make sure you're comfortable behind the wheel. You want to ace that driving assessment and show them you’re ready for the road!
✨Tip Number 3
Show off your empathy and care during the interview process. Think of examples from your past experiences where you’ve supported others, especially in challenging situations. This role is all about patient care, so let your compassion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on those support sessions to get insider tips on the recruitment process. We’re here to help you land that job!
We think you need these skills to ace Ambulance Care Assistant | North West Ambulance Service NHS Trust
Some tips for your application 🫡
Show Your Caring Side: When writing your application, make sure to highlight your empathy and care for patients. Use examples from your past experiences that demonstrate how you've supported others, especially in challenging situations.
Be Clear and Concise: Keep your application straightforward and to the point. We want to see your qualifications and experiences without any fluff. Use bullet points if it helps to make your skills stand out!
Tailor Your Application: Make sure to customise your application for the Ambulance Care Assistant role. Refer to the job description and align your skills with the responsibilities mentioned. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at North West Ambulance Service
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of an Ambulance Care Assistant. Familiarise yourself with the Patient Transport Service and think about how you can provide high-quality care and support to patients. This will show that you're genuinely interested in the role.
✨Showcase Your Empathy
During the interview, be prepared to discuss how you would handle various patient scenarios. Highlight your ability to support patients with empathy, care, and dignity. Share examples from your past experiences where you've demonstrated these qualities, as they are crucial for this role.
✨Demonstrate Your Driving Skills
Since a valid UK manual driving licence is essential, be ready to talk about your driving experience. If you have any relevant stories or challenges you've overcome while driving, share them! This will help reassure the interviewers of your competency behind the wheel.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the Trust is the right fit for you.