Chief Technology Officer

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve.

The Trust reserves the right to close this vacancy early if a large number of applications are received. Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisted on this occasion.

When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offer a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

Main duties of the job:

• Establish the technology strategy, vision and roadmap in line with the digital strategic plan and overall trust strategic aims.
• Actively identify emerging and mainstream technologies that would support the organisation to deliver its strategic aims.
• Lead on how technology innovation can support or deliver transformational change.
• Be the lead technical expert in the development of new organisational objectives including the procurement of technology for modernisation and optimisation of existing operational and clinical workflows.
• Determine and set clear objectives from an operational digital perspective that support delivery of service today and in the future.
• Establish and embed a proactive operational culture across the technology teams in monitoring and responding to system performance, ensuring that critical functions are appropriately maintained.

Working for our organisation:

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West.

All leadership roles at NWAS at every level are required to promote and role model our Be Think Do Philosophy. NWAS is committed to attracting managers and leaders who are more than subject matter experts, but exemplary in demonstrating their experience and commitment to values-based leadership; challenging workforce and health inequalities; operating successfully in ambiguity, complexity and uncertainty.

Person specification:

• Strong leadership skills with the ability to effectively manage and inspire a diverse team to work towards a shared vision.
• Proven track record of developing and implementing technology strategies.
• Excellent interpersonal skills with the ability to persuade and influence at all levels.
• Excellent written and verbal communication skills.
• Excellent analytical and reporting skills with the ability to interpret and communicate highly complex information from a variety of sources.
• The ability to demonstrate original thought and apply innovative approaches.
• Good team building skills with the ability to motivate other people and manage conflict.
• Ability to work well under pressure, prioritise, delegate and meet challenging deadlines.
• High level of presentation skills with the ability to adapt style and approach to a variety of audiences.
• Ability to teach and coach others at all levels.
• Knowledge of latest and emerging technologies and how they can be applied.
• Competent user of information systems such as Microsoft Office Suite, including Project and Access.
• Excellent technical translation storytelling and presentation skills to effectively communicate insights and findings to stakeholders.
• Driving license (full).
• Demonstrable compassionate and inclusive leadership.
• Experience in the application of HR processes.
• Demonstrable experience of line management responsibilities.

• Bachelor's or Master's degree in a relevant field such as computer science, information systems, or equivalent industry experience.
• Evidence of further personal professional development.

• Significant experience of managing technology, technology teams and delivering technical solutions to achieve wider organisational objectives.
• Experience of developing technology services and establishing best practice for technical standards and solution design.
• Experience of researching emerging technologies and applying them to health care environments.
• Experience of managing enterprise architecture.
• Experience of interpreting requirements and assessing impact on enterprise architecture.
• Excellent problem-solving and analytical skills, with the ability to extract meaningful insights from technical teams and end users.
• Experience of designing and implementing technical infrastructure solutions to ensure resilience, with appropriate business continuity and disaster recovery requirements.
• Strong project management skills, in a variety of project methodologies, with the ability to prioritise tasks and deliver projects within specified timelines.
• Significant experience working at a senior level in a large and complex organisation.
• Experience of leading innovative approaches to technical solution design and development.
• Experience of building relationships and managing difficult partnerships to achieve goals.
• Experience of managing an extensive workload in complex environments.
• Understanding of Information Governance.
• Understanding of Performance Management.

• Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
• Being at our best – professional and adaptable and takes pride in work.
• Making a difference – act with compassion, kindness and integrity towards everyone.

Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information. Should you be successful at interview stage, successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards. Right to work - You will be required to provide a valid right to work in the UK document.