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- Tasks: Be the face of our new store, assisting customers and managing stock.
- Company: Join the Northwest Air Ambulance Charity, making a life-changing difference.
- Benefits: Competitive salary, flexible hours, and the chance to support a great cause.
- Why this job: Help create a vibrant shopping experience while supporting emergency medical care.
- Qualifications: Experience with EPOS systems and a passion for customer service.
- Other info: Dynamic team environment with opportunities to grow and make an impact.
The predicted salary is between 13000 - 15000 £ per year.
Overview
Join a life saving crew
The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
We’re thrilled to announce we are opening brand-new retail store in Southport, and we’re looking for enthusiastic, customer-focused individuals to join us as Retail Assistants!
As a Retail Assistant, you’ll be the face of our store, helping to create a welcoming and vibrant shopping experience. You’ll assist customers, manage stock, maintain visual merchandising standards, and work closely with the team to ensure smooth daily operations.
Job Description
- JOB TITLE: Retail Assistant
- DEPARTMENT: Retail
- REPORTING TO: Shop Manager
- SALARY: £18,395
- WORKING HOURS: 28 hours per week
- Main duties and responsibilities:
- • Ensure maximum stock availability by efficiently sorting delivery and collections of stock in store.
- • Assist with pricing of items to ensure profit maximization.
- • Proactively promote Gift Aid in order to maximise contributions from donations.
- • Work alongside volunteers acting as a role model ensuring standards of quality are met.
- • Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity.
- • Provide excellent customer service and donor experience, which attracts new supporters every day.
- • Ensure high standards of cleanliness, display and merchandising are met.
- • Ensure the Health and Safety of your colleagues and customers.
- • Establish quality standards, consumer safety and ensuring continuity.
- • Support the Shop Manager in the day to day running of the shop in their absence, including opening and closing of shop and cash handling.
Person Specification
- Experience
- Previously worked on an EPOS system
- Experience of working with volunteers
- Knowledge of Gift Aid procedures
- Knowledge of Health & Safety
- Skills
- A good standard of numeracy and literacy
- IT Literate
- Cash handling experience
- Communicate effectively across a multi-site organisation.
- Strong organisational skills
- Pro-active team member
- Personal Attributes / Abilities
- Ability to manage time with conflicting priorities
- Open, adaptable, honest and reliable
- Flexible approach to meet the demands of the Charity
- Enthusiastic and motivated to deliver excellent service
- Ability to be standing/walking during working hours
- Ability to lift and move heavy items including furniture in our Furniture shops
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Retail Assistant - Part Time - Southport Promotions · Knowsley Head Office employer: North West Air Ambulance
Contact Detail:
North West Air Ambulance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Part Time - Southport Promotions · Knowsley Head Office
✨Tip Number 1
Get to know the charity! Research the Northwest Air Ambulance Charity and understand their mission. When you walk into that interview, show your passion for their cause and how you can contribute to their goals.
✨Tip Number 2
Practice your customer service skills! As a Retail Assistant, you'll be the face of the store. Think about scenarios where you can demonstrate excellent service and how you can make every customer feel valued.
✨Tip Number 3
Be ready to showcase your teamwork! You'll be working closely with volunteers and other staff members. Prepare examples of how you've successfully collaborated in the past and how you can support the team in achieving their goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and making a difference in the community.
We think you need these skills to ace Retail Assistant - Part Time - Southport Promotions · Knowsley Head Office
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about joining our team and making a difference in the community.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially if you've worked with volunteers or in retail before. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, so we can easily see why you’d be a great fit for our Retail Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at North West Air Ambulance
✨Know the Charity Inside Out
Before your interview, take some time to research the Northwest Air Ambulance Charity. Understand their mission, values, and the impact they have on the community. This knowledge will not only impress the interviewers but also help you align your answers with their goals.
✨Showcase Your Customer Service Skills
As a Retail Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to create a welcoming atmosphere and how you can contribute to a vibrant shopping experience.
✨Demonstrate Team Spirit
Working alongside volunteers and supporting the Shop Manager is crucial in this role. Be ready to discuss how you’ve successfully collaborated with others in previous jobs. Emphasise your adaptability and willingness to step up when needed, especially in a charity environment.
✨Prepare for Practical Scenarios
Expect questions that may involve practical scenarios, such as handling stock or managing cash. Think through how you would approach these tasks and be prepared to discuss your organisational skills and attention to detail. Showing that you can handle the day-to-day operations smoothly will set you apart.