At a Glance
- Tasks: Be the face of our new store, assisting customers and managing stock.
- Company: Join the Northwest Air Ambulance Charity and make a life-changing difference.
- Benefits: Competitive salary, flexible hours, and the chance to support a vital cause.
- Other info: Dynamic team environment with opportunities to grow and make an impact.
- Why this job: Help create a vibrant shopping experience while supporting emergency medical care.
- Qualifications: Experience with EPOS systems and a passion for customer service.
The predicted salary is between 13800 - 18300 £ per year.
Overview
Join a life saving crew. The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical. We’re opening brand-new retail store in Southport, and we’re looking for enthusiastic, customer-focused individuals to join us as Retail Assistants!
As a Retail Assistant, you’ll be the face of our store, helping to create a welcoming and vibrant shopping experience. You’ll assist customers, manage stock, maintain visual merchandising standards, and work closely with the team to ensure smooth daily operations.
Job Details
Job Title: Retail Assistant
Department: Retail
Reporting To: Shop Manager
Salary: £18,395
Working Hours: 28 hours per week
Main duties and responsibilities
- Ensure maximum stock availability by efficiently sorting delivery and collections of stock in store.
- Assist with pricing of items to ensure profit maximization.
- Proactively promote Gift Aid in order to maximise contributions from donations.
- Work alongside volunteers acting as a role model ensuring standards of quality are met.
- Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity.
- Provide excellent customer service and donor experience, which attracts new supporters every day.
- Ensure high standards of cleanliness, display and merchandising are met.
- Ensure the Health and Safety of your colleagues and customers.
- Establish quality standards, consumer safety and ensuring continuity.
- Support the Shop Manager in the day to day running of the shop in their absence, including opening and closing of shop and cash handling.
Person Specification
Experience
- Previously worked on an EPOS system
- Experience of working with volunteers
- Knowledge of Gift Aid procedures
- Knowledge of Health & Safety
Skills
A good standard of numeracy and literacy
- IT Literate
- Cash handling experience
- Communicate effectively across a multi-site organisation.
- Strong organisational skills
- Pro-active team member
Personal Attributes / Abilities
- Ability to manage time with conflicting priorities
- Open, adaptable, honest and reliable
- Flexible approach to meet the demands of the Charity
- Enthusiastic and motivated to deliver excellent service
- Ability to be standing/walking during working hours
- Ability to lift and move heavy items including furniture in our Furniture shops
Retail Assistant - Part Time - Southport in Liverpool employer: North West Air Ambulance Charity
Join the Northwest Air Ambulance Charity (NWAA) as a Retail Assistant in our new Southport store, where you will be part of a dedicated team making a life-saving impact in the community. We offer a supportive work culture that values enthusiasm and customer service, alongside opportunities for personal growth and development within the charity sector. Enjoy the unique advantage of working in a vibrant retail environment while contributing to a cause that truly matters.
Contact Details:
North West Air Ambulance Charity Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - Part Time - Southport in Liverpool
✨Tip Number 1
Get to know the charity! Research the Northwest Air Ambulance Charity and understand their mission. This will help you connect with the team and show your genuine interest during interviews.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine when discussing your suitability for the Retail Assistant role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference!
We think you need these skills to ace Retail Assistant - Part Time - Southport in Liverpool
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see how excited you are about joining our team and making a difference in the community.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially if you've worked with volunteers or in retail before. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without any fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our life-saving crew.
How to prepare for a job interview at North West Air Ambulance Charity
✨Know the Charity Inside Out
Before your interview, take some time to research the Northwest Air Ambulance Charity. Understand their mission, values, and the impact they have on the community. This will not only show your enthusiasm but also help you answer questions about why you want to work there.
✨Showcase Your Customer Service Skills
As a Retail Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can create a welcoming atmosphere in the store and be ready to discuss this during the interview.
✨Demonstrate Team Spirit
Working closely with volunteers and other team members is crucial. Be prepared to talk about your experience working in teams, how you support others, and how you handle conflicts. Highlight your adaptability and willingness to step up when needed.
✨Be Ready for Practical Scenarios
Expect some situational questions or role-play scenarios during the interview. They might ask how you would handle stock management or a difficult customer. Practise your responses to these types of questions so you can demonstrate your problem-solving skills and ability to think on your feet.
