At a Glance
- Tasks: Provide essential admin support to the People Services team and maintain HR systems.
- Company: Join North Wales Police and be part of a diverse, professional team.
- Benefits: Flexible hybrid working, competitive salary, and opportunities for personal growth.
- Other info: Dynamic role with a focus on continuous improvement and teamwork.
- Why this job: Make a real difference in supporting people while developing your skills.
- Qualifications: CIPD Level 3 or equivalent experience, strong communication, and customer service skills.
The predicted salary is between 31500 - 38500 £ per year.
Hybrid - this role can be performed from home more often than not.
Full Time 37 Type of Contract Temporary. Temporary Contract End Date 29 June 2027.
Level of Welsh language ability required? 3
Closing Date 28/08/2026, 12:00
An exciting opportunity has arisen for the appointment of an administrator to join our People Support Administration team. The role of People Support Administrator is a varied and interesting role in which you will provide a range of administrative support functions to key People Services functions and various departments within North Wales Police, including the maintaining of HR systems and documentation, the production of reports, and the servicing of meetings and projects.
As a point of contact for queries you will provide first line support and advice to our people in line with our policies and procedures, escalating issues to appropriate people across people services so that they are resolved efficiently and effectively. You will work as part of a professional, skilled team providing crucial administrative support. You will be encouraged to contribute your ideas and views as part of the continuous improvement and development of our people processes and services we deliver.
The successful applicant will be able to work on their own initiative and deliver a professional service delivered with pace and precision. So, if you are highly organised with an ability to prioritise your workload to deliver excellent customer service with a 'can-do' attitude then this could be the job for you.
What will I need to be considered for the role?
- CIPD Level 3 Certificate in Human Resource Practice or be able to evidence an equivalent level of qualification and/or relevant amount of experience.
- Possess and be able to evidence excellent communication and customer service skills.
- Experience of dealing with people at all levels, internally and externally.
- Computer literate to include experience of using Microsoft Office to a competent level.
- Able to demonstrate experience of using relevant IT systems and software for recording and retrieving information.
- Previous experience of providing general administrative support within an organisation to include administration support in meetings.
- Be able to work as part of a team or independently using own initiative.
- Excellent organisational skills with the ability to multi-task, prioritise workload and meet deadlines, responding positively under pressure.
- Evidence of the ability to pay close attention to detail.
Competency and Value Framework (CVF) level? 1
We embrace diversity and welcome applications from everyone.
People Support Administrator employer: North Wales Police
North Wales Police is an excellent employer, offering a supportive work culture that values diversity and equal opportunities. Employees in the Joint Firearms Unit benefit from professional growth through training and development initiatives, while contributing to the safety and security of the community in the vibrant location of Bridgend.
StudySmarter Expert Advice🤫
We think this is how you could land People Support Administrator
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at North Wales Police!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at North Wales Police.
We think you need these skills to ace People Support Administrator
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at North Wales Police. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to North Wales Police and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at North Wales Police. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to North Wales Police's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at North Wales Police
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with North Wales Police.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at North Wales Police will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact North Wales Police and how you would contribute to adapting HR strategies.
