Technical Development Officer
Level of Welsh language ability required – 2.
Closing Date: 21/07/2026 15:00
This role is within the Joint Digital Services Division (DSD) of South Wales Police, based at the South Wales Police Headquarters in Bridgend. It supports the Citizen First Programme, a Salesforce-based digital platform used across South Wales Police and Gwent Police.
About the team/Department
- The Joint Digital Services Division delivers a joint digital strategy across the forces to develop and implement new ways of working.
- This position sits within the Business Systems branch, supporting projects and other branches.
- The office is based in Bridgend but offers a hybrid working policy.
Key Responsibilities
- Work on the Business Support Team for both forces in a controlled project environment, balancing competing business demands and ensuring efficient system operation.
- Support the implementation of the Citizen First Programme, helping deliver a modern digital platform for victims, the public, and staff.
- Gain hands‑on experience with Salesforce technology, developing in‑house capability and reducing reliance on external suppliers.
Required Skills and Experience
- Experience gathering requirements and documenting specifications for development work.
- Proficiency in Microsoft applications, especially M365 and Excel, and experience with various information management systems.
- Excellent oral and written communication skills, able to convey complex information to diverse audiences.
- Knowledge of project management processes (e.g., Agile).
- Strong time‑management skills to organise multiple pieces of work concurrently.
- Willingness to undergo MV/SC vetting.
Benefits
South Wales Police offers learning and development opportunities, a generous Local Government Pension Scheme, paid annual leave, flexible working, family‑friendly policies and more.
EEO Statement
As an equal‑opportunity employer, we welcome applications from all suitably qualified persons, especially Black, Asian and Minority Ethnic candidates. South Wales Police provides a Guaranteed Interview Scheme (GIS) for people living with a disability or who identify as ethnically diverse.
Contact
For more information about the role, please contact rhiannon.lambert@south-wales.police.uk or andrew.hayes@south-wales.police.uk.
Technical Development Officer in Bridgend employer: North Wales Police
North Wales Police is an excellent employer, offering a supportive work culture that values diversity and equal opportunities. Employees in the Joint Firearms Unit benefit from professional growth through training and development initiatives, while contributing to the safety and security of the community in the vibrant location of Bridgend.
