At a Glance
- Tasks: Lead a diverse team to manage and enhance ICT infrastructure for South Wales Police.
- Company: Join the largest police force in Wales, dedicated to community safety.
- Benefits: Enjoy flexible working, professional development, and wellness programmes.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact on public safety with cutting-edge technology.
- Qualifications: Experience in ICT management and leading technical teams required.
The predicted salary is between 40000 - 50000 £ per year.
About Us
South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles.
We are dedicated to keeping our communities safe and secure, and we rely on cutting‑edge technology to support our operations.
We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment.
The role
We are seeking a highly skilled and motivated ICT Infrastructure Manager to lead a large and diverse team of experienced technical specialists as they develop, implement, and maintain South Wales Police’s technical infrastructure.
As an ICT Infrastructure Manager, you will form part of an extended ICT senior management team and play a crucial role in designing and developing the ICT infrastructure needed for now and the future, ensuring the smooth functioning of our ICT infrastructure on a day‑to‑day basis.
The technical infrastructure is comprised of both on‑premise and cloud‑based services.
Responsibilities
- Manage the day‑to‑day infrastructure operations including servers, network, security and cloud services.
- Lead infrastructure projects including upgrades, migrations and system implementations.
- Develop and maintain security protocols and procedures for infrastructure systems.
- Oversee disaster recovery and business continuity planning.
- Provide technical guidance to the infrastructure team and other teams within ICT.
- Execute the strategic vision for the infrastructure, ensuring it is secure, reliable and efficient.
- Provide specialist advice and guidance on a range of complex and escalated technical issues.
Requirements
• Possess any of the following
- A bachelor’s degree in an ICT related subject
- An ICT related qualification
- Demonstratable equivalent skills or experience
- Proven experience of managing a team of technical specialists.
- Be able to demonstrate substantial experience of working with, and leading technological change at an infrastructure level.
- Proven experience of managing day‑to‑day ICT operations.
- Skilled in system integration as well as a sound knowledge of major ICT platforms.
- Experience in leading infrastructure projects.
- Strong analytical and problem‑solving skills.
- Where you’ll fit in
The ICT Infrastructure Manager sits within the Technical Delivery section and reports to the ICT Technical Delivery Manager.
The ICT Department covers a wide range of responsibilities from 1st line service desk to 3rd line specialist technical architect/design, IT security management, service management, business support and project management.
Benefits
- Training and professional development opportunities
- Local Government Pension Scheme
- 24 days Annual Leave increasing to 29 years after 5 years employment
- Flexible working depending on duties
- Free on‑site parking
- On‑site fitness centre and canteen
- Collaborative and supportive work environment
- Cycle to work scheme
- Wellness programmes
- SWP Diolch Vectis & Blue light Discount Card
- Opportunity to make a meaningful contribution to public safety and community well‑being
- Diversity, Equality & Inclusion
As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police, in our workforce and in the services we provide.
South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society it serves.
We are committed to achieving a working environment free from any form of harassment, intimidation, bullying or victimisation.
Applications are welcomed from all under‑represented groups and support will be made available for all applicants as and when requested.
The successful Candidate must be willing to undergo vetting to MV/SC Vetting.
As an equal opportunities employer, we welcome applications from all suitably qualified persons.
We particularly welcome applications from ethnically diverse candidates.
We offer a Guaranteed Interview Scheme (GIS) for people living with a disability or who identify as ethnically diverse.
For more information about the role please contact .
Due to the sensitive nature of the work performed by South Wales Police, all applicants will undergo a comprehensive background check as part of the recruitment process.
We embrace diversity and welcome applications from everyone.
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Locations
StudySmarter Expert Advice🤫
We think this is how you could land ICT Infrastructure Manager in Bridgend, Wales
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what North Wales Police values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges North Wales Police might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at North Wales Police!
✨Direct Apply to North Wales Police
Let's not forget to apply directly through the North Wales Police website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Infrastructure Manager in Bridgend, Wales
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at North Wales Police.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at North Wales Police. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at North Wales Police
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
