At a Glance
- Tasks: Engage with the community, conduct foot patrols, and resolve local issues.
- Company: Join Gwent Police and be a vital part of local policing.
- Benefits: Competitive salary, generous leave, wellbeing support, and flexible working options.
- Other info: Comprehensive training provided, with excellent career growth opportunities.
- Why this job: Make a real difference in your community while building trust and safety.
- Qualifications: Must be 18+, have GCSEs in English and Maths, and a full UK driving licence.
The predicted salary is between 29856 - 29856 £ per year.
Do you care about making a difference in the job you do? Then becoming a Police Community Support Officer (PCSO) could be for you. PCSOs are at the heart of local policing, bringing people together, strengthening communities, and creating a safer community for all. As a uniformed presence in your community, you will play a key part in building trust and confidence by supporting us to deliver our Neighbourhood Policing Strategy to our communities.
Police Community Support Officers (PCSO) act as a key liaison point between local communities and policing. As a PCSO, not only will you be a trusted presence in your community, but you will also play a vital role in delivering our Neighbourhood Policing Strategy by:
- Strengthening community relationships
- Helping defuse tensions
- Gathering valuable insights
- Fostering trust
Whether it’s offering reassurance, helping prevent anti-social behaviour, or being a calm presence in times of tension, your presence will make a real difference in enhancing safety, building public confidence, and preventing crime. Be the face of local policing - making a difference in your community.
What tasks will I be doing?
- Carrying out foot patrols
- Engagement with community and building trust and confidence
- Reducing and dealing with anti-social behaviour
- Gathering intelligence
- Resolving community issues and problem solving
What values and skills will I need?
- Excellent communication skills
- Strong ethical values - have the integrity and values to hold a position of trust and responsibility
- Caring and compassionate
- Problem solving skills
- Resilience
- Confident to take control of situations
- Care about making a difference in your community
PAY AND BENEFITS:
Scale 4 - £27,204 - £29,856 per annum (earning potential from £29k to £32k approx including shift allowance and weekend enhancement). Shift allowance of a maximum of 12.5% depending on location and precise working hours. Weekend working time and half for Saturday and Sunday. Hours are 8am to 10pm shift pattern operational over 7 days a week.
FLEXIBLE WORKING:
We are supportive of part-time and flexible working following completion of the initial nine-week training period and would welcome the opportunity to discuss reduced hours. The role must be undertaken within the shift pattern of 8am to 10pm, Monday to Sunday; however, we will explore how a part-time arrangement may be accommodated within these requirements.
POLICE COMMUNITY SUPPORT OFFICER REQUIREMENTS:
- Candidates must be a minimum of 17 years at the time of submitting an application but MUST be 18 years of age at the time of commencing employment
- Candidates must be within a BMI range of between 18 - 32, or be able to achieve being in this range by July 2026
- Candidates must be able to complete a shuttle run (bleep test) up to level 5.4
- Candidates will need to hold and evidence GCSE A*-C (4-9) in English and Maths or Level 2 Function Skills qualification in English and Maths. If you do not hold an equivalent Level 2 qualification you will need to successfully pass the online verbal reasoning and calculation test
- Hold a full UK manual drivers licence or obtain this within 12 months of appointment
APPLICATION PROCESS:
Eligibility criteria including confirmation of your qualifications (you will be required to upload and evidence your level 2 English and Maths certificate at the same time as you submit your application). You will be invited to complete the National sift as part of the process (this consists of two exercises: the situational judgement test (SJT) and a behavioural styles questionnaire (BSQ). These exercises are used to assess capabilities, strengths and behaviours that are important within the role you have applied for.
Following your application and the completion of the online tests, successful candidates will be invited to attend an interview. The Competency and Values Framework is also available to download, this will give you an overview of the attributes and values that will be assessed at interview stage.
If you are successful at interview stage you will be required to attend pre-employment checks.
TRAINING INFORMATION:
Your initial training period will be for 9 weeks (Monday-Friday) and you will be supported by our dedicated in-house training team. This will involve role plays and practical sessions to really make sure you understand everything fully. You'll come out of it with the essential skills and knowledge that you can put into practice. And not only that - sharing this experience with your classmates can build strong relationships that last well into your future career. You’ll also have one day of Welsh training and will also complete a 15 weeks tutorship after the classroom-based training where you will complete a competency based portfolio. At the end of your training phase your tutor will assess you – if you’re ready, you’ll be assigned to your new rota. You can now start going out on independent patrol! Please note there is an 18-month tenure attached to this post.
RECRUITMENT INFORMATION – PRE-EMPLOYMENT CHECKS:
Please be aware if successful with the online assessments and interview you will be required to be available for the following dates:
- Interviews: W/C 28th of September
- Pre-Employment Checks
- Drugs / Bio-metric Tests (Multiple dates available): 22nd of October, 4th of November, 16th of December, 4th of Jan
- Fitness Test (Multiple dates available): 22nd of October, 4th of November, 16th of December, 4th of Jan
- Occupational Health Checks (Multiple dates available): W/C 22nd of October
- Provisional start date will be the 1st of March 2027.
For more support and advice please contact centralrecruitment@gwent.police.uk
What are our benefits:
Here at Gwent Police, we value our employees, and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as:
- Generous annual leave entitlement that rises to either 29 or 30 days depending on grade plus 8 bank holidays
- Employee Assistance programme and a range of wellbeing support programmes
- Free access to on-site gyms
- Discounts from various retailers via the Blue Light Scheme and Vectis Card
- Cycle to Work Scheme
- Hybrid/Agile working (role dependant)
- Flexible working opportunities
- Local government pension scheme
- Range of support networks
- Generous maternity/paternity and adoption leave entitlements
- Generous sick pay provisions
- Option to become a member of UNISON, the public service union
Diversity and Welsh language:
To enable us to deliver outstanding policing for everyone, we need people from all backgrounds, with a range of professional and life experiences, so that we are truly representative of our communities. Gwent Police provide a positive action support programme for underrepresented groups.
We are proud to be a Welsh speaking policing service and welcome applications from candidates with Welsh Language skills.
Disability Confident Employer:
We are recognised as a disability confident employer, we aim to recruit and retain disabled people, and people with health conditions, for their skills and talent. You can indicate on your application form whether you require any support or adjustments to enable you to do the job, or to assist you with your application. We embrace diversity and welcome applications from everyone.
Gwent Police Community Support Officer (March 2027 Intake) in Blackwood employer: North Wales Police
North Wales Police is an excellent employer, offering a supportive work culture that values diversity and equal opportunities. Employees in the Joint Firearms Unit benefit from professional growth through training and development initiatives, while contributing to the safety and security of the community in the vibrant location of Bridgend.
StudySmarter Expert Advice🤫
We think this is how you could land Gwent Police Community Support Officer (March 2027 Intake) in Blackwood
✨Dive into Local Government Events
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Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
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We think you need these skills to ace Gwent Police Community Support Officer (March 2027 Intake) in Blackwood
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for North Wales Police and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at North Wales Police
✨Get to Know Public Sector Values
Before your interview with North Wales Police, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for North Wales Police.
