At a Glance
- Tasks: Provide essential admin support and be the first point of contact for enquiries.
- Company: Join the Police Federation of England and Wales, representing 150,000 police officers.
- Benefits: Enjoy hybrid working, competitive salary, private healthcare, and 26 days holiday.
- Other info: Dynamic role with opportunities for professional development and employee discounts.
- Why this job: Make a real difference in supporting police officers and enhancing community safety.
- Qualifications: Previous admin experience, excellent communication, and proficiency in MS Office.
The predicted salary is between 28800 - 43200 £ per year.
You\'ll be an essential part of the team providing administrative support to the North Wales Branch officials and support staff, and assisting with enquiries from its Members and stakeholders.
Key Responsibilities- Be the first point of contact for Branch enquiries from Members, Special Constables, Federation Representatives and other PFEW stakeholders, ensuring enquiries are logged and passed on to the relevant colleauge
- Responsible for the Branch email box and triaging enquiries and escalating issues when required, liaising with various stakeholders
- Ensure Branch administrative and filing processes are followed
- Provide administrative support, creating and sending letters, updating files, sending email communication and filing
- Support elected officials with travel arrangements and diary management
- Updating members details on the CRM system
- Collating reports and updates on members cases
- Responsible for branch supplier relationships and processing of invoices
- Organising long service recognition awards and managing the Branch annual calendar of recognition
- Upload and maintain Members details on the Group Insurance Scheme and provide reports
- Other administrative tasks as and when required
- Previous administration experience
- Excellent communication skills and able to build relationships
- Well organised, demonstrates initiative and able to multitask
- Proficient in MS Office suite and experience of working on CRM systems
- Professional, courteous and able to work confidentially
We offer multiple benefits to our Branch employees including: hybrid working, competitive salary, life assurance, private healthcare, enhanced pension contribution, enhanced leave, onsite parking, employee assistance program, 26 days holiday (increasing with length of service), mental health clinics, support for continuous professional development, employee discounts and more….
- Please note that these duties and responsibilities are not exhaustive and may be changed from time to time in line with the reasonable requirements of the Police Federation and as directed by the line manager, on behalf of the Branch.
The Police Federation of England and Wales is the staff association representing 150,000 police officers and special constables up to and including the rank of chief inspector. We have a statutory obligation to ensure the views of our members are accurately relayed to government, opinion formers and key stakeholders. To ensure this we measure the work we do and what we seek to achieve against our organisational aims and objectives.
Administrator in Colwyn Bay employer: North Wales Police Federation
The Police Federation of England and Wales is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional development of its employees. With benefits such as hybrid working, private healthcare, and a commitment to continuous professional growth, staff members are empowered to thrive in their roles while contributing to the vital mission of representing police officers across the region.
Contact Details:
North Wales Police Federation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Colwyn Bay
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Some tips for your application 🫡
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