At a Glance
- Tasks: Support vulnerable individuals and ensure their safety in a welcoming environment.
- Company: Join North Wales Housing, a progressive organisation with a strong community focus.
- Benefits: Enjoy 25+ days annual leave, career development, and a generous pension scheme.
- Other info: Inclusive culture that values diversity and supports personal development.
- Why this job: Make a real difference in people's lives while growing your skills and experience.
- Qualifications: Experience in client-focused roles and understanding of safeguarding principles.
The predicted salary is between 25136 - 25136 £ per year.
Location: Pendinas Scheme, Bangor
Contract: Permanent
Salary: £25,136 per annum pro rata
Hours: 16 hours per week, on a 6-weekly rota
- Week 1 – Monday – Friday – 17:30 – 21:30
- Week 2 – Saturday and Sunday – 13:00 – 21:00
- Week 3 – Saturday and Sunday – 08:00 – 16:00
- Week 4 – Monday – Friday – 17:30 – 21:30
- Week 5 – Saturday and Sunday – 13:00 – 21:00
- Week 6 – Saturday and Sunday – 08:00 – 16:00
Do you have the ability to maintain a calm and professional approach while supporting vulnerable individuals? If so, read on to uncover more about this exciting career opportunity to join our progressive organisation with an inclusive culture, where you will benefit from our full support to fulfil your personal development.
About the Role
Reporting to the Supported Housing Manager, you’ll be responsible for contributing towards the delivery of a person-centred trauma informed support service within the standards and requirements of NWH, commissioners, funders, and stakeholders.
Key responsibilities include:
- Ensuring the safety of the building and residents
- Acting as first point of call to deal with any incidents appropriately, contacting and liaising with NWH staff, emergency services, voluntary and statutory agencies
- Keeping accurate records as required and handing over to staff as appropriate
- Assisting clients with claims for housing and associated benefits
- Providing a range of engagement and involvement activities to promote social inclusion amongst clients
About You
We’re looking for professional individuals who put customers at the heart of everything they do.
Essential requirements:
- Awareness of professional boundaries
- Understanding of safeguarding principles for children and vulnerable adults
- Awareness of the support needs of vulnerable people
- Demonstrable experience of working in a client centred environment
- Demonstrable experience of working in a confidential manner
Why Join Us?
North Wales Housing has been providing homes and services across North Wales since 1974. With over 3,000 homes and around 230 colleagues, we are proud of our Investors in People Gold accreditation and our commitment to our communities and people.
We offer:
- A supportive, values‑driven organisation
- Minimum of 25 days annual leave plus bank holidays
- Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
- Further studies support and career development opportunities
- Employee health assistance and Annual Leave purchase scheme
- Enhanced maternity and paternity pay
- Generous contributory pension scheme
Applying
If you’re client‑focused and keen to support a meaningful project, we’d love to hear from you.
Our values: We work as One Team, build Trust, stay Open, and continue to Learn — always putting our residents and communities first.
At North Wales Housing, we’re committed to being open to all and closed to prejudice. We welcome applications from people of all backgrounds and experiences, and we work hard to ensure our recruitment process is fair, inclusive and accessible to everyone. We value diversity, encourage authenticity, and believe we achieve more as One Team. If you need any adjustments or support during the recruitment process, please let us know — we’re here to help you to be at your best.
Job Applicant Privacy Notice
We value your privacy and are committed to protecting your personal data during the recruitment process. The information you provide will be used solely for assessing your application and, if successful, for onboarding purposes. Your data will be handled securely and in accordance with applicable data protection laws.
For full details on how we collect, use, and store your information, please read our complete Job Applicant Privacy Notice.
Housing Support Worker in Bangor employer: North Wales Housing
North Wales Housing is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to personal development, generous benefits including a minimum of 25 days annual leave, and a focus on community impact, you will find meaningful opportunities to grow while making a difference in the lives of vulnerable individuals in Bangor. Join us to be part of a values-driven team that prioritises trust, openness, and continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker in Bangor
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like North Wales Housing, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at North Wales Housing. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through North Wales Housing's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Housing Support Worker in Bangor
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at North Wales Housing. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at North Wales Housing.
How to prepare for a job interview at North Wales Housing
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with North Wales Housing.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Housing Support Worker at North Wales Housing.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show North Wales Housing that you're ready to hit the ground running in the Housing Support Worker role.