At a Glance
- Tasks: Support the General Housing Team in promoting sustainable communities and customer satisfaction.
- Company: Join North Wales Housing, a values-driven organisation with a strong community focus.
- Benefits: Enjoy 25+ days annual leave, health assistance, and career development opportunities.
- Other info: Flexible working hours and a supportive team environment await you.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Customer service experience, strong communication skills, and a positive attitude required.
The predicted salary is between 26858 - 26858 £ per year.
Location: Agile (Bangor / Anglesey) / Home
Contract: Temporary (up to 3.5 months)
Salary: £26,858 per annum (pro-rata salary of £16,115)
Hours: 21 hours (to be worked over 3 days)
About the Role
We are looking for an adaptable and proactive Housing Assistant to provide support to our General Housing Team. This is a varied role where you will play a vital part in promoting sustainable communities whilst maintaining customer satisfaction.
Key responsibilities include:
- You will assist the General Needs team as required, working cohesively to provide an effective housing management service.
- You will support the Lettings / Neighbourhood functions by coordinating housing visits, responding to enquiries, and assisting with day-to-day services.
- You will promote NWH in a positive manner by maintaining positive existing relationships with external stakeholders and partners, as well as working to support compliance functions within the service.
About You
We’re looking for:
- Experience of working in a customer-focused environment
- Strong communication, IT, and organisational skills
- A positive, can-do attitude and attention to detail
- The ability to work both independently and as part of a team
- A full UK driving licence and access to a vehicle
Additional requirements:
- Basic DBS check required
Why Join Us?
North Wales Housing has been providing homes and services across North Wales since 1974. With over 3,000 homes and around 230 colleagues, we are proud of our Investors in People Gold accreditation and our commitment to our communities and people.
We offer:
- A supportive, values-driven organisation
- Minimum of 25 days annual leave plus bank holidays
- Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
- Further studies support and career development opportunities
- Employee health assistance and Annual Leave purchase scheme
- Enhanced maternity and paternity pay
- Generous contributory pension scheme
Our values:
We work as One Team, build Trust, stay Open, and continue to Learn — always putting our residents and communities first.
At North Wales Housing, we’re committed to being open to all and closed to prejudice. We welcome applications from people of all backgrounds and experiences, and we work hard to ensure our recruitment process is fair, inclusive and accessible to everyone. We value diversity, encourage authenticity, and believe we achieve more as One Team. If you need any adjustments or support during the recruitment process, please let us know — we’re here to help you to be at your best.
Job Applicant Privacy Notice:
We value your privacy and are committed to protecting your personal data during the recruitment process. The information you provide will be used solely for assessing your application and, if successful, for onboarding purposes. Your data will be handled securely and in accordance with applicable data protection laws.
For full details on how we collect, use, and store your information, please read our complete Job Applicant Privacy Notice.
Housing Assistant in Bangor employer: North Wales Housing
North Wales Housing is an excellent employer that values data-driven decision-making and offers a supportive work culture focused on employee development. With hybrid working options and a commitment to service improvement, employees have the opportunity to grow their skills while contributing to meaningful community impact. The organisation fosters a collaborative environment where insights lead to operational excellence, making it a rewarding place to work.
