At a Glance
- Tasks: Lead corporate communications, media relations, and community engagement for North Wales Fire and Rescue Service.
- Company: Join a vital service dedicated to public safety and community engagement in North Wales.
- Benefits: Enjoy a competitive salary, flexible remote work options, and an on-call allowance.
- Why this job: Be a visionary leader shaping communication strategies that impact the community and uphold bilingualism.
- Qualifications: Must have extensive experience in communications, crisis management, and digital engagement.
- Other info: Participate in a joint 24/7 on-call rota with North Wales Police for major incidents.
The predicted salary is between 57700 - 61900 £ per year.
HEAD OF CORPORATE COMMUNICATIONS
Headquarters, St Asaph
Permanent, 37 hours per week
Salary: £57,692 – £61,877 (plus 8.5% on call allowance)
A strategic leadership opportunity has arisen within North Wales Fire and Rescue Service for a permanent Head of Corporate Communications. This critical role will report to the Executive Board and be an active and integral member of the Service Leadership Team (SLT). The role is based at Headquarters in St Asaph, with some flexibility for remote working.
As Head of Corporate Communications, you will provide strategic, ethical, and pragmatic advice, challenge, and support to the Chief Fire Officer, Executive Board, and Fire Authority. You will be responsible for ensuring that communications and engagement are at the heart of effective service delivery and organisational success.
Leading a dynamic Corporate Communications function, you will oversee media relations, internal communications, community engagement, external affairs and be instrumental in upholding the Service’s commitment to bilingualism, ensuring Welsh and English are treated equally in public communications and internal operations. You will drive forward a comprehensive and data-driven Communications Strategy, building trust, credibility, and engagement with internal and external stakeholders.
The successful candidate will be a highly experienced communications professional, with the ability to lead across all disciplines, including crisis communications, digital engagement, brand management, and organisational culture change. You will demonstrate transformational leadership, embedding innovative communication approaches and ensuring the Service has a strong, influential, and consistent voice across all platforms.
As part of this role, you will lead and participate in a joint 24/7 on-call rota with North Wales Police to provide press and social media support for major incidents out of hours.
We are looking for a visionary leader who aligns with the NFCC Core Code of Ethics, bringing a strong commitment to inclusivity, collaboration, and public service.
For further details about the role, please refer to the information pack. To apply, please complete and submit your application pack by email to:
Closing date for receipt of application forms is
12.00 noon, 07/03/2025 The closing date will be strictly adhered to and no exceptions will apply.
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Head of Corporate Communications employer: North Wales Fire & Rescue Service
Contact Detail:
North Wales Fire & Rescue Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Corporate Communications
✨Tip Number 1
Familiarize yourself with the North Wales Fire and Rescue Service's current communication strategies and recent initiatives. Understanding their approach will help you articulate how your vision aligns with their goals during discussions.
✨Tip Number 2
Network with professionals in the field of corporate communications, especially those who have experience in public service or emergency services. Engaging with them can provide insights into the unique challenges and opportunities within this sector.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led communications during crises or significant organizational changes. Highlighting your transformational leadership skills will be crucial in demonstrating your fit for this role.
✨Tip Number 4
Showcase your commitment to bilingualism by being prepared to discuss how you would ensure effective communication in both Welsh and English. This is a key aspect of the role, and demonstrating your understanding will set you apart.
We think you need these skills to ace Head of Corporate Communications
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Corporate Communications position. Understand the key responsibilities and required skills, especially around strategic leadership, crisis communications, and bilingualism.
Tailor Your CV: Customize your CV to highlight relevant experience in corporate communications, media relations, and stakeholder engagement. Emphasize your leadership roles and any experience with bilingual communication strategies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your vision for the role and how your experience aligns with the organization's goals. Mention your commitment to inclusivity and collaboration, as well as your understanding of the NFCC Core Code of Ethics.
Proofread and Submit: Before submitting your application, carefully proofread all documents for clarity and correctness. Ensure that you follow the submission guidelines and send your application pack via email before the deadline.
How to prepare for a job interview at North Wales Fire & Rescue Service
✨Understand the Role's Strategic Importance
Make sure you grasp how the Head of Corporate Communications fits into the overall strategy of the North Wales Fire and Rescue Service. Be prepared to discuss how your vision aligns with their goals and how you can contribute to effective service delivery.
✨Showcase Your Leadership Experience
Highlight your previous leadership roles in communications, especially those that involved crisis management and digital engagement. Provide specific examples of how you've successfully led teams and driven change in organizational culture.
✨Emphasize Bilingual Communication Skills
Since the role requires a commitment to bilingualism, be ready to discuss your experience with Welsh and English communications. Share examples of how you've ensured inclusivity in public communications and internal operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as managing media relations during a crisis. Think through potential scenarios and how you would approach them, demonstrating your strategic thinking and problem-solving skills.