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- Tasks: Provide essential admin support to the fire service team and manage logistics.
- Company: Join a dedicated team at North Wales Fire and Rescue Service.
- Benefits: Competitive salary, flexible hours, and additional pay for out-of-hours work.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and ability to work independently.
- Other info: Bilingual Welsh speakers preferred; travel between fire stations included.
The predicted salary is between 27694 - 28598 £ per year.
Located in Conwy, this permanent position offers 37 hours per week at NWFRS Grade 04, with a salary of £27,694 to £28,598 per annum (additional 8.5% allowance for out of hours working).
We are looking to appoint a Business Support Administrator who will provide efficient and effective administrative support to the Service delivery team and the On-call/RDS station personnel within the Conwy area.
The role is responsible for general administration tasks, including:
- Typing letters and reports
- Filing
- Arranging transportation and logistics requirements
- Providing appointments and course reminders to crews
- Note taking and minutes of meetings as required
The postholder will also provide administrative support to the On-call recruitment and availability team, assisting with the running of fire station-based events such as open days/evenings and attending drill nights to provide administrative support at the fire stations.
You will be an effective communicator with good organisational skills to manage your own workload and meet deadlines. Flexibility and adaptability to change are essential to deal with requests as they arise, along with the ability to work independently using your own initiative.
Whilst the role is located in Conwy, it provides support to fire stations within the Conwy Service Area. A service vehicle will be provided to undertake travel between stations in this area and other service locations as required.
There will also be a requirement for the postholder to work flexibly, Monday to Friday, to a non-standard pattern of work. This will include evenings on average of once a week and will attract an additional 8.5% allowance. This non-standard working pattern will contribute towards the 37-hour week and will be discussed further at interview.
As a bilingual organisation, the ability to communicate confidently and fluently in Welsh (Level 4) is essential for this post. The post is also subject to a DBS Check and satisfactory references.
For further details about the role, please refer to the information pack. To apply, please complete and submit your application pack by email to: recruitment@northwalesfire.gov.wales. The closing date for receipt of application forms is 12.00 noon, 13th January 2026, with interviews scheduled for 26th and 27th January 2026. The closing date will be strictly adhered to and no exceptions will apply.
Business Support Administrator - On-call Duty System in Conwy employer: North Wales Fire & Rescue Service
Contact Detail:
North Wales Fire & Rescue Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator - On-call Duty System in Conwy
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at the fire stations. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the Conwy area and the specific needs of the On-call Duty System. Show us that you understand the role and how your skills can make a difference in supporting the service delivery team.
✨Tip Number 3
Be ready to showcase your organisational skills. During the interview, share examples of how you've managed multiple tasks or adapted to changes in previous roles. We want to see that you can handle the dynamic nature of this job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in being part of our team.
We think you need these skills to ace Business Support Administrator - On-call Duty System in Conwy
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Administrator. We want to see how you can bring value to our team in Conwy!
Show Off Your Communication Skills: Since effective communication is key for this role, don’t shy away from showcasing your writing abilities. Use clear and concise language in your application to demonstrate that you can communicate effectively.
Highlight Your Organisational Skills: This position requires good organisational skills, so be sure to mention any relevant experience you have managing workloads or meeting deadlines. We love to see examples of how you've successfully juggled multiple tasks!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets to us without any hiccups!
How to prepare for a job interview at North Wales Fire & Rescue Service
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with tasks like typing reports, arranging logistics, and supporting recruitment events. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
As effective communication is key in this role, prepare to showcase your ability to communicate clearly and confidently. Think of examples where you've successfully communicated in previous roles, especially in bilingual settings, as this is essential for the position.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and meet deadlines. Bring examples of how you've organised tasks or projects in the past, especially in fast-paced environments. This will show that you can handle the flexibility and adaptability required for the job.
✨Prepare for the Non-Standard Working Pattern
Since the role involves a non-standard working pattern, be prepared to discuss your availability and willingness to work evenings. Highlight any previous experience with flexible working hours, and express your readiness to adapt to the needs of the service.
