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- Tasks: Provide essential admin support to Fire Safety teams and manage enquiries.
- Company: Join a dedicated team within North Wales Fire and Rescue Service.
- Benefits: Flexible working hours, competitive salary, and a supportive work environment.
- Why this job: Make a difference in fire safety while developing your admin skills.
- Qualifications: Strong communication skills and experience in admin tasks; Welsh fluency required.
- Other info: Opportunity for personal growth and travel within the service area.
The predicted salary is between 22000 - 24000 £ per year.
Providing administrative support to both the Community and Business Fire Safety teams within the Conwy and Denbighshire area, you will be the first point of contact for verbal and written enquiries to the department. This includes receiving confidential referrals from members of the public, partner agencies or external organisations and accurately inputting the information into the records management system.
You will be responsible for arranging internal and external meetings, note taking and preparing agendas and meeting notes. General administrative duties will include typing letters and reports, producing statistics from the record management systems, filing and supporting the teams as necessary.
You will be an effective communicator with good customer service skills, experienced in arranging and supporting meetings and have a willingness to help others. With good organisational skills to manage your own workload and meet deadlines, you will need to be flexible and adaptable to change to deal with requests as they arise and have the ability to work independently using your own initiative.
As a bilingual organisation, the ability to communicate confidently and fluently in Welsh (Level 4) is essential for this post. The team are located in Colwyn Bay but the role will also provide regular support to our other Fire Safety team and therefore some travel to these other Fire Safety offices within the Service area may be required.
Please note that this post is subject to a standard DBS Check and satisfactory references. For further details about the role, please refer to the information pack.
To apply, please complete and submit your application pack by email to: recruitment@northwalesfire.gov.wales. Closing date for receipt of application forms is noon on 12/01/2026 with interviews scheduled for w/c 26/01/2026. The closing date will be strictly adhered to and no exceptions will apply.
Business Support Administrator - Fire Safety in Colwyn Bay employer: North Wales Fire & Rescue Service
Contact Detail:
North Wales Fire & Rescue Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator - Fire Safety in Colwyn Bay
✨Tip Number 1
Network like a pro! Reach out to people in the fire safety sector or related fields. Use LinkedIn to connect and engage with professionals, and don’t hesitate to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles and practice your responses. Make sure you can highlight your organisational skills and customer service experience, as these are key for the Business Support Administrator role.
✨Tip Number 3
Show off your bilingual skills! If you’re fluent in Welsh, make it known. Being able to communicate confidently in both languages is a huge plus for this position, so be ready to demonstrate this during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to tailor your application to highlight your relevant experience and skills!
We think you need these skills to ace Business Support Administrator - Fire Safety in Colwyn Bay
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Administrator. We want to see how you can support our Fire Safety teams effectively!
Show Off Your Communication Skills: Since you'll be the first point of contact for enquiries, it's crucial to demonstrate your communication prowess in your written application. Use clear and concise language to showcase your ability to convey information effectively.
Highlight Your Organisational Skills: This role requires good organisational skills, so don’t forget to mention any relevant experience you have in managing workloads or arranging meetings. We love to see examples of how you've kept things running smoothly in previous roles!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets to us without any hiccups!
How to prepare for a job interview at North Wales Fire & Rescue Service
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator in Fire Safety. Familiarise yourself with the key tasks mentioned in the job description, like handling confidential referrals and arranging meetings. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since effective communication is crucial for this position, prepare examples of how you've successfully handled verbal and written enquiries in the past. Think about situations where you provided excellent customer service or resolved issues efficiently. Being bilingual is a big plus, so if you can, practice discussing your experiences in Welsh to showcase your language skills.
✨Demonstrate Your Organisational Skills
The role requires good organisational abilities, so be ready to discuss how you manage your workload and meet deadlines. You could share specific tools or methods you use to stay organised, like digital calendars or task management apps. Highlight any experience you have in arranging meetings and taking notes, as this will be key to impressing the interviewers.
✨Be Ready for Flexibility and Adaptability Questions
Expect questions about how you handle change and adapt to new situations. Prepare examples from your previous roles where you had to adjust quickly to unexpected requests or changes in priorities. This will show that you can thrive in a dynamic environment, which is essential for supporting the Fire Safety teams effectively.
