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- Tasks: Provide essential admin support to the Training Department and assist with enquiries.
- Company: Join a dedicated team at Rhyl Community Fire Station with a focus on training.
- Benefits: Competitive salary, flexible working hours, and professional development opportunities.
- Why this job: Be the first point of contact and make a difference in training support.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Welsh language skills needed; support provided during probation.
The predicted salary is between 23600 - 24000 £ per year.
Providing administrative support to the Training Department, you will provide full administrative assistance and support to the Training teams across the Service. You will be the first point of contact for verbal and written enquiries to the department, from both external organisations and internally from colleagues and crew members. It is therefore essential that you are an effective communicator with a professional customer service focus to provide help and assistance to those contacting the team.
Preparing and maintaining annual electronic rotas and inputting course details are just some of the tasks that will require you to have good attention to detail to accurately record information to the records management system. Producing and maintaining training and development resources, maintaining stocks in preparation for course use in addition to providing general administrative support to all the team members, including typing letters and reports, producing statistics from the record management systems and filing.
You will need to possess excellent Microsoft Office skills and be familiar with packages such as Word and Excel.
Please note that a minimum of Welsh Language level 2 skills are a requirement for this post; if not demonstrated on appointment, support will be provided to achieve this during the probation period.
Please note that this post is subject to a standard DBS Check and satisfactory references. For further details about the role, please refer to the information pack.
To apply, please complete and submit your application pack by email. The closing date for receipt of application forms is noon on 27/02/2026. The closing date will be strictly adhered to and no exceptions will apply.
Business Support Administrator in Rhyl employer: North Wales Fire and Rescue Service
Contact Detail:
North Wales Fire and Rescue Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator in Rhyl
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Training Department. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Microsoft Office skills. We all know how important they are for this role, so show off your expertise with some practical examples.
✨Tip Number 3
Practice your Welsh language skills! Since it's a requirement, we suggest finding a language buddy or using apps to get comfortable before the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining the team.
We think you need these skills to ace Business Support Administrator in Rhyl
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be the first point of contact for enquiries, make sure your application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively interact with both internal teams and external organisations.
Attention to Detail is Key: As you'll be handling important administrative tasks like maintaining rotas and inputting course details, it's crucial to showcase your attention to detail. Mention any previous experiences where accuracy was essential, and don't forget to proofread your application!
Highlight Your Microsoft Office Skills: This role requires excellent Microsoft Office skills, especially in Word and Excel. Be sure to mention any relevant experience or training you've had with these tools, as it will show us you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Make sure to submit your application pack by the deadline, and remember, we’re here to support you every step of the way!
How to prepare for a job interview at North Wales Fire and Rescue Service
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing rotas and producing reports. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As the first point of contact for enquiries, effective communication is key. Prepare examples of how you've successfully handled customer queries or internal communications in the past. Practising clear and concise responses will also help you feel more confident during the interview.
✨Demonstrate Attention to Detail
Since the role requires maintaining accurate records and preparing training resources, be ready to discuss how you ensure accuracy in your work. You could mention specific tools or methods you use to double-check your work, which will highlight your attention to detail.
✨Brush Up on Your Microsoft Office Skills
Given the importance of Microsoft Office in this role, take some time to refresh your skills in Word and Excel. Be prepared to discuss how you've used these tools in previous roles, and if possible, bring examples of documents or spreadsheets you've created to showcase your proficiency.
