At a Glance
- Tasks: Provide IT support and training while managing user queries and assisting with upgrades.
- Company: Join the North Wales Fire and Rescue Service in a supportive IT team.
- Benefits: Gain a Level 3 Diploma and receive hands-on training in a dynamic environment.
- Other info: Applications close on 01/06/2026, so don't miss out!
- Why this job: Kickstart your career in tech while making a difference in your community.
- Qualifications: Basic Welsh language skills and a passion for technology are essential.
The predicted salary is between 18000 - 25000 € per year.
North Wales Fire and Rescue Service is seeking an ICT Applications Apprentice to join the Information Technology Department in Conwy Marina Village. This role offers training towards a Digital Skills for Business Level 3 Diploma while providing efficient application support to NWFRS employees.
Responsibilities include:
- Managing user queries
- Assisting with upgrade processes
Basic Welsh language skills are required, and training will be provided.
Applications can be submitted via email to recruitment@northwalesfire.gov.wales by 12.00 noon, 01/06/2026.
ICT Applications Apprentice – IT Support & Training employer: North Wales Fire and Rescue Service
North Wales Fire and Rescue Service is an excellent employer, offering a supportive work culture that prioritises employee development through comprehensive training programmes like the Digital Skills for Business Level 3 Diploma. Located in the picturesque Conwy Marina Village, employees benefit from a collaborative environment that encourages growth and innovation while serving the community.
Contact Detail:
North Wales Fire and Rescue Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Applications Apprentice – IT Support & Training
✨Tip Number 1
Get to know the company! Research North Wales Fire and Rescue Service, their values, and what they do. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interview skills with a friend or family member. We all get a bit nervous, so having a mock interview can help you feel more confident and ready to tackle those tricky questions.
✨Tip Number 3
Don’t forget to highlight your basic Welsh language skills! Even if they're not perfect, showing that you’re willing to learn and improve can really impress the hiring team.
✨Tip Number 4
Apply through our website for a smoother process! It’s super easy and ensures your application gets to the right place. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace ICT Applications Apprentice – IT Support & Training
Some tips for your application 🫡
Show Your Passion for IT:Let us see your enthusiasm for technology in your application! Share any relevant experiences or projects that highlight your interest in IT support and training. This will help us understand why you're the perfect fit for the ICT Applications Apprentice role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this specific role. Highlight your skills that match the job description, especially those related to user support and application management. We want to see how you can contribute to our team!
Keep It Clear and Concise:When writing your application, keep your language clear and to the point. Avoid jargon unless it's relevant, and make sure your key skills and experiences stand out. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. Make sure to double-check your submission before hitting send, and don’t forget to meet the deadline of 12.00 noon on 01/06/2026!
How to prepare for a job interview at North Wales Fire and Rescue Service
✨Know Your Tech
Make sure you brush up on your IT knowledge, especially around application support and user queries. Familiarise yourself with common software used in the industry and be ready to discuss how you've tackled tech issues in the past.
✨Show Your Training Enthusiasm
Since this role involves training towards a Digital Skills for Business Level 3 Diploma, express your eagerness to learn. Share any relevant experiences or courses you've taken that demonstrate your commitment to developing your skills.
✨Brush Up on Your Welsh
Basic Welsh language skills are required, so practice a few key phrases or terms related to IT support. This will show your willingness to engage with the local community and adapt to the workplace culture.
✨Prepare Questions
Have a few thoughtful questions ready about the role and the team. This not only shows your interest but also helps you gauge if the company is the right fit for you. Ask about the types of user queries you might encounter or how the upgrade processes are managed.
