At a Glance
- Tasks: Join our ICT team and support applications while learning essential skills.
- Company: North Wales Fire and Rescue Service, a vital community-focused organisation.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Other info: Exciting career growth potential in a dynamic and impactful role.
- Why this job: Make a real difference in your community while developing your tech skills.
- Qualifications: Basic Welsh skills and a willingness to learn are essential.
The predicted salary is between 27694 - 28598 € per year.
We are looking for an Applications Apprentice to join our busy ICT Department, which is normally located at our offices in Conwy. This new role offers a unique opportunity to join a close‑knit team of specialists in infrastructure, desktop support, transformation, and project management. Working closely with the ICT MIS Manager and the Applications Officer, you will receive training and develop whilst studying towards a Digital Skills for Business Level 3 Diploma. You will provide efficient Application Support for NWFRS employees and assist the MIS Manager in the delivery of ICT’s Application Support whilst actively contributing to the ICT Department as a whole.
Key responsibilities:
- Initially manage simple, minimal impact user queries with supervision whilst learning the supported business application and service desk process.
- Learn and undertake upgrade processes, supplier interaction procedures, assist with configuration tasks and support simple problem solving.
Qualifications and requirements:
- Basic Welsh language skills required. Training will be provided to achieve Level 2 proficiency by the end of the 12-month probation period.
- Standard DBS check required.
- Willingness to learn and ability to communicate effectively and work collaboratively.
Although ICT often operates behind the scenes, it is the backbone of everything we do at North Wales Fire and Rescue Service. Ensuring our systems are running smoothly 24/7 is essential to our mission of protecting lives, property, and the environment. By joining our team, you’ll play a direct role in helping us continue to make a real difference in the communities we serve.
For further details about the role, please refer to the information pack.
Application details:
To apply, please complete and submit your application pack by email to: recruitment@northwalesfire.gov.wales. Closing date for receipt of application forms is 12.00 noon, 01/06/2026. An assessment centre will be held on Friday 12th June with successful candidates being invited to interview on Friday 19th June 2026.
ICT Applications Apprentice employer: North Wales Fire and Rescue Service
North Wales Fire and Rescue Service is an exceptional employer, offering a supportive work culture where you can grow your skills in a vital sector. As an ICT Applications Apprentice, you'll benefit from hands-on training, a clear progression path, and the opportunity to contribute to meaningful projects that protect lives and enhance community safety in Conwy. With a commitment to employee development and a collaborative team environment, this role is perfect for those looking to make a real impact while advancing their career in technology.
Contact Detail:
North Wales Fire and Rescue Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Applications Apprentice
✨Tip Number 1
Get to know the company! Research North Wales Fire and Rescue Service, their values, and their mission. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interview skills with a friend or family member. Mock interviews can help you feel more confident and prepared when it comes time to meet the team. Remember, it's all about showcasing your willingness to learn and collaborate!
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They might share insights about the role or even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
When you apply, make sure to do it through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and know how to navigate online processes!
We think you need these skills to ace ICT Applications Apprentice
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of ICT Applications Apprentice. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant abilities!
Show Your Enthusiasm:Let your passion for technology and learning shine through in your application. We love candidates who are eager to grow and develop, so share your excitement about joining our close-knit team and contributing to the important work we do.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re following our process, which is always a good start!
How to prepare for a job interview at North Wales Fire and Rescue Service
✨Know Your Stuff
Make sure you understand the basics of ICT applications and support. Brush up on common software used in the industry and be ready to discuss how you can contribute to the team. Familiarise yourself with the role's responsibilities, especially around user queries and problem-solving.
✨Show Your Willingness to Learn
Since this is an apprenticeship, demonstrating your eagerness to learn is crucial. Be prepared to talk about any previous experiences where you've picked up new skills or tackled challenges. Highlight your commitment to achieving the Digital Skills for Business Level 3 Diploma.
✨Brush Up on Your Welsh
Basic Welsh language skills are required for this role, so make sure you can demonstrate your proficiency. If you're not confident, consider practising some key phrases or terms relevant to the job. This will show your dedication to fitting into the team and serving the community.
✨Be a Team Player
The role involves working closely with others, so emphasise your ability to collaborate effectively. Share examples of how you've worked in teams before, and express your enthusiasm for contributing to the close-knit environment of the ICT Department.
