Performance Analyst

We are seeking an experienced and motivated Performance Analyst to join our growing Data and Insights Team. This is a key role supporting the delivery of the Authority's Data Strategy and Performance Management Framework, helping to drive a culture of data-led decision making and continuous improvement. You will play an important part in shaping how performance information is captured, analysed and communicated across the organisation.

The Data and Insights Team is a central, corporate function that works across all directorates within the Authority. The team enables services to understand how well they are performing, challenge assumptions, meet statutory data requirements, and ultimately deliver the best possible outcomes for the residents of North Tyneside. You will collaborate with a wide range of services and stakeholders, providing insight that informs strategic planning, service improvement and value for money.

As a Performance Analyst, you will:

• Analyse performance data, develop clear and meaningful insights, produce high-quality reports and dashboards, and present your findings to varied audiences including senior leaders.
• Communicate complex information in a way that is accessible, actionable and aligned to corporate priorities.
• Lead on the development of strategic and operational performance reports, applying appropriate analytical and statistical techniques such as time-series analysis, control charts, confidence intervals, and other methods that help to understand trends and performance variation.
• Identify where performance concerns may require further investigation or action and work with services to support improvement.
• Coordinate and submit statutory data returns on behalf of directorates, ensuring accuracy, timeliness and compliance with national requirements.
• Support external inspections, peer reviews and audit processes by providing high-quality evidence and analysis.

We are looking for a candidate with strong analytical capability, excellent attention to detail and the confidence to challenge constructively. You should be comfortable presenting complex data to senior officers, elected members and other stakeholders in a clear and engaging way. Proficiency in Power BI, SQL and other analytical tools is essential, alongside the ability to translate data into compelling insight that supports decision-making and service improvement.

Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. We are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well-being of our employees and residents.

Together, we are crafting a workplace that is built on our values and a shared commitment to making a difference. If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel.

Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance.

In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council's operations, and the borough, by 50% by 2023 and to align to the Government's net zero target of 2050.