Market and Partnerships Manager

We are seeking a Market and Partnerships Manager to play a pivotal strategic role within our Adult Social Care directorate. This is an exciting opportunity to lead partnership arrangements, help shape the care market, and drive transformation as part of an ambitious and values-driven leadership team. The post provides strategic oversight of the Better Care Fund (BCF) (circa £40m), Discharge Support Fund, and Disabled Facilities Grant, ensuring North Tyneside continues to deliver high-quality, integrated services that make a real difference to residents’ lives.

You will lead the development of key market-shaping intelligence, strategies, and plans; oversee adult social care finance functions; and drive continuous improvement. In this influential leadership role, you will:

• Lead preparation, planning, reporting and assurance for the Better Care Fund, working with NHS and local partners through the BCF Partnership Board.
• Identify, develop and drive forward opportunities for integration, innovation, and improved system-wide outcomes across health and social care.
• Provide leadership and oversight of Adult Social Care’s finance functions, including financial assessments, payments, income collection, direct payments, and appointeeship/deputyship arrangements.
• Shape and sustain the adult social care market through robust needs assessments, market position statements, commissioning plans, and market sustainability approaches.
• Lead on workforce strategy for external providers, including oversight of the North Tyneside Care Academy.
• Develop evidence-based market intelligence and ensure high-quality data and analysis informs decision-making.
• Provide visible, supportive leadership to Team Managers and their teams, embedding a strengths-based, person-centred and collaborative culture.
• Work confidently within a political environment, supporting Elected Members and representing Adult Social Care across key partnership forums.

This is a senior, high-impact role where your leadership will directly influence outcomes for adults and families across the borough.

Qualifications

A postgraduate qualification, or degree level education with significant senior leadership experience in health or social care, is required.

Experience

Significant experience working within adult social care or health, including finance, or commissioning / market oversight and / or service change and improvement. Strong understanding of the Care Act 2014, statutory responsibilities, national policy and the adult social care reform landscape. Experience of managing complex budgets and financial processes, ideally in a social care setting. A proven track record of successful partnership working with the NHS, voluntary sector and provider organisations. The ability to lead and inspire teams, drive improvement and deliver change in a complex environment. Excellent communication, influencing and relationship-building skills. The confidence and credibility to engage with senior leaders, stakeholders, and Elected Members.

Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression. As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well-being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued. Together, we’re crafting a workplace that’s built on our values and a shared commitment to making a difference.

If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel. Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody’s business.

Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.

Our Carbon Net-Zero 2030 Action Plan: In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council’s operations, and the borough, by 50% by 2023 and to align to the Government’s net zero target of 2050. We recognise the significant role we can play in the borough in helping to limit climate change, but we can’t do this alone; we need help from all our residents, businesses, voluntary and community sectors and of course all those who apply and work for us. Together we can make North Tyneside a sustainable place to live and work for everyone in the borough.