At a Glance
- Tasks: Support with reports, meetings, and client database management in a dynamic environment.
- Company: Join a dedicated team in Adult Social Care making a difference in the community.
- Benefits: Flexible working hours, supportive culture, and opportunities for personal growth.
- Other info: Embrace a role where every day brings new challenges and opportunities.
- Why this job: Be part of a team that values your input and helps improve community services.
- Qualifications: Strong communication skills and a willingness to learn are essential.
The predicted salary is between 22000 - 26000 £ per year.
Responsibilities include:
- Word processing and production of reports, taking of minutes at meetings and production of the draft and final documents following the meeting, letters and correspondence and other written work as necessary.
- Input and extraction of information from computerised client databases such as LAS, LCS, EMS, EHM, SIMS, System One, Sky Response and any future systems that might be introduced.
- Delivering a telephone answering/switchboard service to other services across Adult Social Care and dealing with queries from a range of professionals and customers, both internal and external.
- General clerical and administrative tasks as necessary e.g. dealing with incoming and outgoing mail, photocopying, stock control and reordering, petty cash, arranging bulk printing, arranging meetings.
- Assisting with GDPR compliance and maintaining confidentiality.
- Support with queries regarding Reablement, Community Response Team and Care Call areas of the service within Adult Social Care.
- Any other duties commensurate with the grading of this post.
- Contributing to service development and improvement, working flexibly across different areas of Adult Social Care to meet changing needs.
Additional information:
Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.
All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody's business.
Business Support Assistant employer: North Tyneside Council
As a Business Support Assistant in North Tyneside, you will thrive in a supportive and inclusive work environment that prioritises employee well-being and professional growth. Our commitment to service development and improvement ensures that you will have opportunities to enhance your skills while contributing to meaningful projects within Adult Social Care. With a focus on flexibility and collaboration, we foster a culture where every team member's input is valued, making it an excellent place for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at North Tyneside Council!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at North Tyneside Council.
We think you need these skills to ace Business Support Assistant
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at North Tyneside Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to North Tyneside Council and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at North Tyneside Council. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to North Tyneside Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at North Tyneside Council
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with North Tyneside Council.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at North Tyneside Council will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact North Tyneside Council and how you would contribute to adapting HR strategies.
