At a Glance
- Tasks: Support administrative tasks, manage data, and assist with client queries in a dynamic environment.
- Company: Join a dedicated team within Adult Social Care focused on community support.
- Benefits: Flexible working hours, supportive team culture, and opportunities for personal growth.
- Other info: Embrace a culture of inclusivity and continuous improvement in a rewarding role.
- Why this job: Make a difference in people's lives while developing valuable skills in administration and data management.
- Qualifications: Strong communication skills and a willingness to learn; experience in admin is a plus.
The predicted salary is between 24000 - 28000 £ per year.
Responsibilities include:
- Word processing and production of reports, taking minutes at meetings, and producing draft and final documents following the meeting.
- Input and extraction of information from computerised client databases such as LAS, LCS, EMS, EHM, SIMS, System One, Sky Response, and any future systems that might be introduced.
- Delivering a telephone answering/switchboard service to other services across Adult Social Care and dealing with queries from a range of professionals and customers, both internal and external.
- General clerical and administrative tasks as necessary, e.g. dealing with incoming and outgoing mail, photocopying, stock control and reordering, petty cash, arranging bulk printing, and arranging meetings.
- Assisting with GDPR compliance and maintaining confidentiality.
- Support with queries regarding Reablement, Community Response Team, and Care Call areas of the service within Adult Social Care.
- Any other duties commensurate with the grading of this post.
- Contributing to service development and improvement, working flexibly across different areas of Adult Social Care to meet changing needs.
Additional information:
If you require a reasonable adjustment, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment.
All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures, and guidance. Within North Tyneside, safeguarding is everybody's business.
Administrative Support & Data Assistant employer: North Tyneside Council
As an employer, we pride ourselves on fostering a supportive and inclusive work culture that values the contributions of every team member. Located in North Tyneside, we offer competitive benefits, opportunities for professional development, and a commitment to employee well-being, ensuring that our staff can thrive while making a meaningful impact in Adult Social Care. Join us to be part of a dedicated team that prioritises service improvement and community support.
