At a Glance
- Tasks: Greet patients, manage appointments, and handle queries in a busy healthcare environment.
- Company: Join a forward-thinking practice dedicated to quality patient care.
- Benefits: Part-time hours, supportive team, and opportunities for personal development.
- Other info: Dynamic role with a focus on teamwork and professional growth.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: GCSEs in English and Maths, NVQ level 2 in Health and Social Care preferred.
The predicted salary is between 9.9 - 12.1 £ per hour.
Overview
We are looking for the right candidate to join as Medical Receptionist in our team.
This is a part-time position for 25 hours per week, Monday to Friday.
Shifts are in the mornings 08:00–13:00 or afternoons 13:30–18:30, with overtime on Saturdays or Sundays once a month minimum as required by the practice.
Responsibilities
- Greet patients and visitors to the practice.
- Answer incoming telephone calls, ensuring calls are documented (where required) and redirected accordingly.
- Book, amend and cancel patient appointments in line with practice procedures to ensure optimal efficiency of the appointment system.
- Deal with patient queries which may include calling hospital for copies of letters, lab reports or related items.
- Ensure all tasks sent by GPs and admin staff are dealt with in a timely manner.
- Ensure clinical rooms, reception and waiting areas are kept neat and tidy and are equipped with hand towels.
- Keep up to date with mandatory trainings.
- Re-stocking of information leaflets or any other relevant information as appropriate.
- Check emails on a daily basis and regularly check practice general emails.
- Work safely at all times in accordance with GDPR legislation requirements and Practice Policy and Procedures.
About us
We are a large forward thinking practice of 15,000 patients, providing quality healthcare and outcomes for our patients in the North Trafford area.
We operate from two sites Chester Road and Seymour Grove.
We are looking for the right candidate to join as Medical Receptionist in our team.
Our practice has been rated as Good by the CQC and we take pride in delivering quality care to our patients and have a strong training and personal development ethos.
We are part of North Trafford Primary Care Network, one of the partners is the Clinical Director.
We are using EMIS Web and DOCMAN as our clinical system along with Ask My GP to provide a digital platform to our patients.
Qualifications
- GCSE grade A to C in English and Maths
- NVQ level 2 in Health and Social Care
Experience
- Experience of working in the same role, preferably in health care services
- Experience of customer service
- Experience of working in a GP practice
- Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Medical Receptionist in Manchester employer: North Trafford Group Practice
North Trafford Group Practice is an excellent employer, offering a supportive and flexible work environment that prioritises both patient care and staff well-being. With opportunities for professional development and training, our multi-disciplinary team fosters a culture of collaboration and respect, making it an ideal place for Practice Nurses to thrive in their careers while balancing personal commitments across our two sites in Manchester.
Contact Details:
North Trafford Group Practice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist in Manchester
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Medical Receptionist in Manchester
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at North Trafford Group Practice, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at North Trafford Group Practice
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at North Trafford Group Practice.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at North Trafford Group Practice.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at North Trafford Group Practice can really resonate with interviewers and show your commitment to the field.
