Clinical Coder

We are looking for an experienced and detail-focused Clinical Coder to join our friendly and supportive Patient Services Team.

This is an excellent opportunity to work within a well‑organised and forward‑thinking GP practice where high‑quality data and efficient workflows are a key priority. You will play an important role in ensuring patient records are accurate, up‑to‑date, and support both clinical care and service delivery.

We offer a positive working environment, strong team support, and a competitive benefits package, making this an ideal role for someone looking to develop their skills within primary care.

If you have experience in clinical coding, enjoy working with data, and take pride in accuracy and organisation, we would love to hear from you.

Main duties of the job

You will be responsible for reviewing and coding clinical information from patient records and correspondence, ensuring data is accurate, consistent, and up to date within SystmOne.

The role involves processing incoming information, identifying key clinical details, and supporting efficient workflows that enable safe and effective patient care. You will work closely with clinicians and the wider administrative team to ensure records are complete, relevant, and accessible.

You will also support data quality initiatives, contribute to reporting requirements, and help maintain high standards across the practice. This role requires strong attention to detail, good organisational skills, and the ability to manage workload effectively in a busy environment.

About us

You will be joining a small, dedicated team of five, working as part of our wider Patient Services Team. Together, we play a key role in supporting the smooth running of the practice by ensuring patient information is accurately recorded and managed.

We are a friendly, supportive, and collaborative team with a strong work ethic and a shared focus on quality and efficiency. We take pride in maintaining high standards while creating a positive and respectful working environment where everyones contribution is valued.

As a practice, we are well organised with established workflows and systems in place, allowing staff to work effectively and with confidence. We encourage open communication, continuous learning, and development, and we are committed to supporting staff wellbeing.

Working with us offers the opportunity to be part of a forward‑thinking organisation that values teamwork, innovation, and delivering high‑quality care through strong administrative support.

Job responsibilities

Job Summary

The post holder will be responsible for reviewing, summarising, and coding clinical information within patient records using SNOMED CT in SystmOne.

The role supports the delivery of safe and effective patient care by ensuring that clinical data is accurate, complete, and up to date. The post holder will work as part of the Patient Services Team, contributing to efficient workflows, data quality, and reporting requirements.

Key Responsibilities

Clinical Coding & Record Management

• Review and summarise patient records and clinical correspondence
• Accurately code clinical information using SNOMED CT within SystmOne
• Ensure patient records are complete, accurate, and up to date
• Identify relevant clinical information and elevate where necessary

Correspondence & Workflow Management

• Process incoming clinical correspondence (electronic and paper)
• Allocate and workflow information to appropriate clinicians or teams

Data Quality & Reporting

• Maintain high standards of data quality and consistency
• Support QOF, enhanced services, and patient recall systems
• Assist with audits, searches, and reporting requirements

Team Working & Communication

• Work collaboratively with clinicians and administrative colleagues
• Communicate effectively regarding coding queries or data issues
• Support a positive and professional team environment

Information Governance & Compliance

• Maintain strict confidentiality of patient information
• Comply with GDPR, data protection, and information governance policies
• Ensure accurate and secure handling of all patient data

General Duties

• Prioritise workload effectively to meet deadlines in a busy environment
• Maintain a high level of accuracy and attention to detail
• Undertake training and development relevant to the role
• Support colleagues and contribute to continuous improvement
• Carry out any other reasonable duties appropriate to the role

Additional Information

This job description is intended as a guide to the main responsibilities of the role and may be amended to meet the needs of the service.

Person Specification

Experience

• Previous experience working within a GP practice in a clinical coding or data quality role
• Strong working knowledge of SystmOne
• Good understanding of SNOMED CT, Read Codes, and primary care data
• Excellent attention to detail and accuracy
• Ability to interpret clinical terminology
• Strong IT and organisational skills
• Ability to work independently and as part of a team
• Qualification in clinical coding or data quality
• Experience creating clinical templates
• Knowledge of QOF and enhanced services
• Understanding of NHS workflows and terminology
• Experience supporting or training colleagues
• Methodical and analytical approach
• Reliable and professional
• Positive and flexible attitude
• Strong team player
• Commitment to continuous learning and improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Practice Manager – People, IT & Innovation

Full-time,Part-time,Flexible working,Compressed hours